Mobile telephony breakthrough for EDB ErgoGroup

Mobile telephony breakthrough for EDB ErgoGroup

ID: 101941

(Thomson Reuters ONE) -


(Oslo, 9 January 2012) The Norwegian Directorate for Children, Youth and Family
Affairs (Bufetat) has entered into a framework agreement for telephony with EDB
ErgoGroup. The agreement, which represents total contract value of NOK 23.4
million over 4 years, gives EDB ErgoGroup 4,000 new mobile subscribers and is a
breakthrough for the group's telephony solutions.

   "EDB ErgoGroup is focusing strongly on sales of integrated telephony
solutions based on fixed line, mobile and IP solutions. The contract for Bufetat
represents an important step in providing solutions based on mobile solutions
for large organisations", comments Thorolf Thorstensen, Head of Global IT
Operations at EDB ErgoGroup.

The agreement covers telephony solutions for Bufetat's employees, with Bufetat
represented by the Norwegian Directorate for Children, Youth and Family Affairs
(Bufdir) as the overall body. Bufetat has five regional offices and operates
approximately 300 locations of varying size throughout Norway. Bufetat has
around 5,000 permanent employees and approximately 7,000 ICT users in total. The
size of the locations varies from some 100 employees at the major locations down
to just one or two employees at small locations.

Bufetat has calculated that the new agreement will allow cost savings of
approximately NOK 5 million annually, assuming no increase from current usage
levels. The agreement runs for four years, so the total savings for Bufetat over
the entire contract period will be NOK 20 million.

Easy access to services for the organisation and its users
Through the corporate mobile services platform known as 'Mobilt Bedriftsnett',
EDB ErgoGroup will provide Bufetat with:

* Mobile user services
* Central switchboard services
* Contact centre services
* Ring groups/call queuing functions
* Conference call services





All services are produced on a net-centric basis. This means that there is no
need for any equipment to be located at the customer's premises other than the
mobile handsets used by employees. Bufetat will therefore have access to all the
telephony services it needs without having to purchase and operate telephony
equipment.

The solutions provided are location-independent, so that they are available both
at Bufetat's locations and elsewhere. In addition, the service will streamline
Bufetat's administration and access to services by delivering the central
switchboard, contact centre and ring groups/call queuing on a single platform
with unified access.

Mobilt Bedriftsnett supports integration with other communications-related
solutions, such as Microsoft's co-ordinated communications platform Lync. This
gives Bufetat the opportunity to use telephony services and other ICT solutions
that an ordinary telephony supplier would not be able to offer. The solution
selected by Bufetat will be one of the most advanced mobile telephony solutions
ever delivered in Norway.

For further information, please contact:
Helge Ytterøy L'orange, Information Officer, EDB ErgoGroup. Tel:
+47 90 277 255   hyl(at)edb.com
Kjetil Hillestad, Communications Director, Bufdir. Tel:
+47 466 15 058   kjetil.hillestad(at)bufdir.no







This announcement is distributed by Thomson Reuters on behalf of
Thomson Reuters clients. The owner of this announcement warrants that:
(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.

Source: EDB ErgoGroup ASA via Thomson Reuters ONE

[HUG#1575896]


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Bereitgestellt von Benutzer: hugin
Datum: 09.01.2012 - 10:00 Uhr
Sprache: Deutsch
News-ID 101941
Anzahl Zeichen: 4095

contact information:
Town:

Oslo



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