60 million Telenor customers. Three countries. One common billing platform.
(Thomson Reuters ONE) -
(Oslo, Norway - 5 March 2012) The success of a global telecom operator depends
on two factors: its ability to adapt to customer needs and the ability to
leverage on its scale. Telenor Group is among the first in the industry to
introduce a unique cross-border billing platform initiative, built around both
objectives. Three business units in Telenor Group, with a combined total of 60
million customers, will deploy a common solution for billing and charging. The
result is, simply put, increased competitive advantage.
All customers in Telenor Pakistan, DiGi (Malaysia) and DTAC (Thailand) will be
managed by a common IT platform for charging and billing. The merger of three
widely different solutions represented one of the most challenging IT sourcing
projects Telenor Group has ever undertaken. Today's telecom management systems
need to capture myriad sources of voice, SMS, data and subscription-related
input - in the context of national regulations, privacy requirements and a
rapidly increasing overall traffic load.
"This is innovation at the very core of a telecommunications company. It's a
strategic requirement to build flexible systems for billing and charging in an
environment where business models are constantly changing. In the future,
operators will need to find inventive ways of packaging the new data-based
services in a way that consumers find attractive. Our ability to quickly adapt
to changing customer needs and find ways to leverage on our cross-border
competencies and size deliver direct competitive advantage," says Hilde Tonne,
Executive Vice President, Group Industrial Development, Telenor Group.
From an initial list of 23 potential vendors, Telenor Group ultimately decided
on a single provider for the new platform. The vendor that best met both the
technical and the commercial requirements was Huawei. Today, Telenor Group is
signing a global frame agreement with Huawei. In some markets, the
implementation phase will be conducted by a third-party system integrator.
"This is a tool that improves our time to market with new services and
products. By sharing ideas with Telenor's other markets, we increase our
competitiveness," says Jon Eddy Abdullah, Chief Executive Officer, DTAC,
Thailand.
"Simplifying our existing IT architecture is a critical component in our growth
strategy at DiGi. This solution also gives us the opportunity to standardise our
technology and processes and improves our utilisation of technical resources,"
says Henrik Clausen, Chief Executive Officer, DiGi, Malaysia.
Contact information:
Tor Odland, Vice President, Group Communications, Telenor Group
Mobile: +47 9909 0872,
E-mail: tor.odland(at)telenor.com
This announcement is distributed by Thomson Reuters on behalf of
Thomson Reuters clients. The owner of this announcement warrants that:
(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.
Source: Telenor via Thomson Reuters ONE
[HUG#1591261]
Unternehmensinformation / Kurzprofil:
Datum: 05.03.2012 - 13:56 Uhr
Sprache: Deutsch
News-ID 121639
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