Lumesse Ranked #1 for Customer Satisfaction in HRO Today's "2012 Baker's Dozen" Survey of Talent Management Vendors
(Thomson Reuters ONE) -
* Ranking Based on Direct Feedback From Talent Management Users
Austin/London, March 22, 2012 - Lumesse, a global leader in integrated talent
management solutions, today announced that it was ranked #1 among the top
providers of talent management software in HRO Today's 2012 Baker's Dozen
Ratings. The rankings were based on independent customer surveys carried out in
the first quarter of 2012.
HRO Today's 'Baker's Dozen' rankings are based solely on feedback from buyers of
the rated services; the ratings are not based on the opinion of the HRO Today
staff. Once collected, response data were loaded into the HRO Today database for
analysis to score each provider. In order to determine an overall ranking, HRO
Today analyzed results across three subcategories: service breadth, deal sizes
and quality. Using a predetermined algorithm that weighs questions and
categories based on importance, HRO Today calculated scores in all three
subcategories as well as an overall score. The rankings are based on those
scores.
"Customer satisfaction is our number one priority - we measure it formally four
times a year and we use the results to drive our business decisions," said
Lumesse CEO Matthew Parker. "Having the quality of our customer relationships
ranked in this way is a great testament to the effort that Lumesse people put
into our promise to be the only global company making talent management work
locally. We have great technology, but it's how we work on the ground, every
day, with our customers in local markets that matters to them."
About Lumesse - www.lumesse.com
Lumesse is the only global company making talent management solutions work
locally. We help customers around the world to implement successful local talent
management initiatives that identify, nurture, educate and develop the right
people, in the right place, at the right time. Our multi-cultural background and
presence means we understand how to deliver talent solutions that work the way
our customers work, as individuals and as teams, because no two people,
organizations or cultures are the same. We regard differences as strengths, not
as obstacles.
1,900 customers work with us in over 70 countries because they recognize that
commitment, innovation and value only come from people. We help customers to
unlock and inspire that human potential in their businesses. Our integrated
talent management solutions are comprehensive, intuitive, secure and fully
internationalized into over 50 languages.
Contact:
Andrew Rodaway, Director of Communications, Lumesse
andrew.rodaway(at)lumesse.com
Company website: www.lumesse.com
Product information: www.lumesse.com/what-we-do
Read our blog at: www.lumesse.com/blog
This announcement is distributed by Thomson Reuters on behalf of
Thomson Reuters clients. The owner of this announcement warrants that:
(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.
Source: Lumesse via Thomson Reuters ONE
[HUG#1596579]
Unternehmensinformation / Kurzprofil:
Datum: 22.03.2012 - 16:40 Uhr
Sprache: Deutsch
News-ID 127712
Anzahl Zeichen: 3546
contact information:
Town:
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Kategorie:
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