DGAP-News: Crucial.com Receives Shopzilla 2010 Circle of Excellence Award for Outstanding Customer Experiences
ID: 354400
23.02.2011 15:00
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Customers Recognize Crucial.com's Outstanding Online Shopping ExperienceKey Messages:
-- Crucial.com earns the Shopzilla 2010 Circle of Excellence award for
providing outstanding customer experiences throughout the year as rated by
customers.
-- This is the 3rd consecutive year that Crucial.com has earned a Shopzilla
Circle of Excellence award.
-- Crucial.com is one of only 32 European online merchants to win the award,
and one of just 10 from the UK.
Multimedia Elements:
-- Current (real-time) Shopzilla Ratings for Crucial.com
-- Shopzilla Press Release Announcing Winners
-- Crucial Image Gallery (logos, products, etc.)
GLASGOW, United Kingdom, Feb. 23, 2011 (GLOBE NEWSWIRE) -- Crucial.com, a
leading online computer memory upgrade destination, received a coveted
Shopzilla 2010 Circle of Excellence Award. The award recognizes online
retailers that provided outstanding customer experiences throughout the past
one-year period, as rated by their own customers. This prestigious annual award
is based on ratings submitted by buying customers immediately after purchase
and again after order receipt. The award recognizes the very best online
retailers with high customer satisfaction ratings across seven metrics
including the shopping experience, order delivery, product, and customer
support.
The Shopzilla 2010 Circle of Excellence award was received by only 32 online
retailers across Europe. Furthermore, this is the third time that Crucial.com
has won a Circle of Excellence award for its UK online store, and is one of
only 10 UK online merchants selected from more than 2.000 retailers to receive
the accolade.
'Providing outstanding and excellent customer service has always been a core
value at Crucial.com,' commented Roddy McLean, marketing director at
Crucial.com. 'In addition to offering a wide selection of award-winning
products, our site offers innovative and easy-to-use online tools to ensure our
customers find exactly what they need quickly and effortlessly. Winning this
award three years in a row is validation that customers are truly satisfied
with their experience.'
The Circle of Excellence is awarded to retailers that achieved the highest
scores in each of following seven key satisfaction indicators, with
Crucial.com/uk achieving an impressive overall rating of 9.4 out of 10.0:
-- Overall satisfaction at the point of sale
-- Product selection
-- Ease of finding what the customer is looking for
-- Repurchase intent after order receipt
-- Product met expectations after order receipt
-- On-time delivery
-- Customer support
The Crucial.com team believes that its comprehensive customer and product
support options have earned it consistently high scores year after year.
Crucial.com customers receive support before, during, and after their purchase.
The Crucial Memory Advisor? and Crucial System Scanner online tools help
customers find the right memory for their system and offer a 100% compatibility
guarantee, and our UK-based customer support call centre is available should
users have any questions or problems. Additionally, many Crucial memory
products have a limited lifetime warranty and now offer an extended 45-day
money back guarantee. Customers can get started by finding a
guaranteed-compatible memory upgrade option online at www.crucial.com/uk.
Crucial.com is part of Micron Technology, one of the world's leading providers
of advanced semiconductor solutions.
Follow us online!
Facebook: www.facebook.com/crucialmemory
Twitter: www.twitter.com/crucialmemory
YouTube?: www.youtube.com/crucialmemory
About Lexar Media
Lexar Media is a leading designer, manufacturer, and marketer of NAND flash and
DRAM memory products under the Lexar(r) and Crucial brand names. Lexar Media
offers products in all major flash and DRAM memory categories, including USB
flash drives, innovative backup drives, industry-leading memory cards for
photography, and all popular form factors of memory cards for mobile devices.
Under the Crucial brand, Lexar Media offers industry-leading solid-state drives
(SSD) and more than 250,000 DRAM memory upgrades for 50,000 computer systems.
For more information about Lexar brand products, visit www.lexar.com, and for
Crucial brand products, visit www.crucial.com.
Lexar Media is vertically integrated with Micron Technology, one of the largest
semiconductor manufacturers worldwide. Lexar Media, Inc. is a subsidiary of
Micron Technology, Inc. Lexar Media is a division of Micron Europe Limited, a
division of Micron Semiconductor Asia Pte. Ltd., and a division of Micron
Japan, Ltd.
Lexar. When Memory Matters.?
The Lexar/Crucial logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=6945
The Crucial logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=8353
About Micron
Micron Technology, Inc. is one of the world's leading providers of advanced
semiconductor solutions. Through its worldwide operations, Micron manufactures
and markets a full range of DRAM, NAND and NOR flash memory, as well as other
innovative memory technologies, packaging solutions and semiconductor systems
for use in leading-edge computing, consumer, networking, embedded and mobile
products. Micron's common stock is traded on the NASDAQ under the MU symbol. To
learn more about Micron Technology, Inc., visit www.micron.com.
The Micron Technology, Inc. logo is available at
http://www.globenewswire.com/newsroom/prs/?pkgid=6950
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?2011 Lexar Media, Inc. All rights reserved. Information is subject to change
without notice. Lexar and When Memory Matters are trademarks or registered
trademarks of Lexar Media, Inc. Crucial, and their respective logos are
trademarks of Micron Technology, Inc. All other brand or product names are
trademarks or registered trademarks of their respective holders.
CONTACT: Media Contacts:
UK Contact:
Joan Lunny
Crucial
+44 (0) 1355 586130
crucialeupr@micron.com
www.crucial.com/uk
News Source: NASDAQ OMX
23.02.2011 Dissemination of a Corporate News, transmitted by DGAP -
a company of EquityStory AG.
The issuer is solely responsible for the content of this announcement.
DGAP's Distribution Services include Regulatory Announcements,
Financial/Corporate News and Press Releases.
Media archive at www.dgap-medientreff.de and www.dgap.de
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Language: English
Company: Lexar/Crucial
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Datum: 23.02.2011 - 15:00 Uhr
Sprache: Deutsch
News-ID 354400
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