Agama Technologies Receives Frost & Sullivan's 2012 Global Customer Value Enhancement Award in IP Video Network Management
(Thomson Reuters ONE) -
(LINKÖPING, May 15, 2012) - Agama Technologies, the DTV quality assurance
expert, today announces that it has been honored with Frost & Sullivan's 2012
Global Customer Value Enhancement Award in IP Video Network Management. In the
underlying research, Frost & Sullivan presents Agama as "an impressive player in
the IP Video Network Management market" with its business-supporting end-to-end
video quality assurance and monitoring solution, offering unrivaled customer
value.
Based on Frost & Sullivan's Best Practices analysis of the global IP Video
Network Management market, Agama Technologies is recognized with the 2012
Customer Value Enhancement Award. According to the research, Agama has over the
past year been able to meet many of the market's challenges and "it continues to
gain momentum as a formidable vendor in the IP Video Network Management space
with its keen market understanding, new technological initiatives, strong
product offerings, as well as its persistent focus on guaranteeing maximum
customer value and ROI, among other factors".
The Agama DTV Monitoring Solution is a unique solution for continuous and real-
time monitoring and quality assurance of all forms of video delivery, from
service creation to consumption. Trusted by TV operators around the world, the
solution enables systematic improvements of service quality and customer
satisfaction, all while reducing OPEX and quality-induced churn. By providing a
rich understanding of actual service quality-from pixel level in the head-end to
what is actually experienced by each individual viewer-the proven solution
creates an unparalleled foundation for ensuring the customers' TV experience and
for achieving operational excellence in the video delivery.
Frost & Sullivan identifies some key areas where Agama Technologies has shown
constant growth in the market by providing a strong value proposition to its
customers across the global IP Video Network Management market: comprehensive
problem solving, high positive impact of solutions on customers, value through
innovation, and emphasis on continual product improvement. The research
concludes that "by showing a good grasp of the prevailing market trends and the
requirements arising out of it, the company continues to offer unrivaled
customer value in this space".
"Innovating and delivering next-generation solutions for quality assurance in
the changing TV and video distribution environment has been both demanding and
very rewarding when looking at what operators have achieved together with us.
Our strategy to take on a holistic systems approach for quality assurance and to
work in close cooperation with the operators has proven very successful, giving
us a market-leading position in complete end-to-end quality assurance solutions
with a strong business-supporting focus," says Mikael Dahlgren, CEO at Agama
Technologies. "We're pleased to receive Frost & Sullivan's acknowledgement for
our achievements, and it will even further inspire us to continue our innovation
for TV operators delivering new enhanced services."
The Frost & Sullivan Award for Customer Value Enhancement within a particular
market is presented to the company that has demonstrated excellence in
implementing strategies that proactively create value for its customers with a
focus on improving the return on the investment that customers make in its
services or products. This award recognizes the company's inordinate focus on
enhancing the value that its customers receive, beyond simply good customer
service, leading to improved customer retention and, ultimately, customer base
expansion.
Media contact:
Emelie Svensson
Marketing Communications Manager
Agama Technologies
emelie.svensson(at)agama.tv
+46 13 240 330
About Agama Technologies
Agama Technologies provides next-generation quality assurance and monitoring
solutions for digital TV and video services. As the first company to provide
complete and proven end-to-end, multi-metric monitoring solutions, Agama
continues to pioneer and innovate. TV operators and service providers worldwide
rely on the established Agama DTV Monitoring Solution for systematic
improvements of service quality and customer satisfaction, all while reducing
operational costs and quality-induced churn. Agama Technologies AB is based in
Linköping, Sweden, and is privately held. For more information, visit
www.agama.tv.
# # #
Full press release (PDF):
http://hugin.info/138960/R/1611843/512928.pdf
Frost & Sullivan 2012 Best Practices Award (JPG):
http://hugin.info/138960/R/1611843/512934.jpg
Mikael Dahlgren, CEO at Agama Technologies (JPG):
http://hugin.info/138960/R/1611843/512929.jpg
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(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.
Source: Agama Technologies AB via Thomson Reuters ONE
[HUG#1611843]
Unternehmensinformation / Kurzprofil:
Datum: 15.05.2012 - 09:00 Uhr
Sprache: Deutsch
News-ID 146404
Anzahl Zeichen: 5806
contact information:
Town:
Linköping
Kategorie:
Business News
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