Moscow Showing Slight Improvement Regarding Hotel Guests' Satisfaction

Moscow Showing Slight Improvement Regarding Hotel Guests' Satisfaction

ID: 151052

(firmenpresse) - NUREMBERG, GERMANY -- (Marketwire) -- 05/30/12 -- Satisfied guests will gladly come back. In which of the major international cities the hotels could gain more points, and where those looking for rooms were less satisfied, is shown in the most recent hotel.info survey amongst guests. The free online hotel reservation service, with more than 210,000 hotels worldwide, discovered the following results when researching the customer feedback received.

In this international comparison little has changed in the upper half of the listing. There were no changes in the positions one to eight meaning that still has the most satisfied hotel guests in the world. and improved by two places to position nine and ten and therefore came in front of and in the hotel.info guest satisfaction ranking.

The hoteliers in and have special reason to be proud. The hotel.info booking customers showed themselves to be much more satisfied in the Latvian capital city which moved up three places in the listing and is now in position fourteen with 7.42 points. At the bottom of the table Vilnius has replaced in the international ranking. Whereas the overall evaluation of the Lithuanian capital city increased from 7.19 to 7.25 points, the service provided by hotels in Beijing fell in the hotel.info survey from 7.20 to 7.16 points. was evaluated slightly better than before, yet still lost one position to Vilnius and now comes in last in the ranking. With 7.12 after 7.10 points the hotels in are slowly getting closer again to the international ranking.

Once again guests in and were less than satisfied. The "Eternal City" achieved 6.92 points but the city of love only managed 6.74 points from the guests of the online reservation service. as well, with only 6.85 points, does not appear in the international ranking.

Guests who have booked a hotel at evaluate the hotel after their departure on the basis of a points system (0 to 10). In the overall evaluation such things as room quality, friendliness of the staff, cleanliness, noise, value for money and the breakfast and gastronomy played an important role. In the ranking all values have been rounded to the second decimal place.





The press release in full can be found here:



Aleksander Szumilas
hotel.info
Hugo-Junkers-Straße 15-17
90411 Nuremberg
Germany
Phone: +49-(0)911-59832-0
Fax: +49-(0)911-59832-11
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Bereitgestellt von Benutzer: MARKETWIRE
Datum: 30.05.2012 - 09:39 Uhr
Sprache: Deutsch
News-ID 151052
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