Altibox Extends Agama Quality Assurance with OTT Video Service Monitoring
(Thomson Reuters ONE) -
(LINKÖPING, August 28, 2012) - Agama Technologies, the video service quality
assurance expert, today announces that Norwegian triple-play service provider
Altibox expands its existing end-to-end IPTV quality monitoring solution from
Agama into the over-the-top space. The extended Agama solution will help ensure
that 'Altibox Chill', a TV Everywhere service to multiple viewing devices, is
always available with the right quality to meet customer expectations.
Launched in December 2011, Altibox was the first operator in Norway to create a
TV Everywhere solution, offering live TV and VOD services across multiple
screens to its customers. The Altibox Chill service delivers content in several
different profiles to PCs, Macs and iOS devices using adaptive bitrate (ABR)
streaming in HTTP Live Streaming (HLS) and Smooth Streaming formats. With Agama,
Altibox now has support to ensure that its OTT services works optimally 24/7.
"Agama has proven to be a reliable service quality assurance partner to us over
the years, and after evaluating a number of OTT video service monitoring
solutions on the market it was quite a simple selection to make," says Eivind
Østerli, Head of Customer Operations at Altibox. "With this extension of the
Agama solution, we can easily connect and compare quality information for both
OTT and multicast playout with QoE on set-top boxes in our network through the
central Agama Enterprise Server. We hope to be able to quickly find any
problematic sources that can affect either just one or both of the service
platforms, to ensure that our services work well regardless of where and on
which screen the customers choose to make use of them."
Building out its existing Agama DTV Monitoring Solution, Altibox gathers
monitoring information from all Agama Analyzers and Agama Embedded Monitoring
probes for both IPTV and OTT video delivery into one single system. Leveraging
Agama's state-of-the-art analysis engine to perform powerful QoE and QoS
monitoring of ABR streaming services, the solution provides top-level alarms,
dashboard widgets and service status overviews, as well as drill-down features
with detailed metrics and extensive event logs down to each individual session.
This will provide Altibox with awareness and understanding of problems and their
impact on the end customers' TV experience.
"We are proud to be given this reinforced trust from Altibox, an operator on the
cutting edge - both in terms of technology, as well as in customer experience,
satisfaction and loyalty," says Mikael Dahlgren, CEO at Agama Technologies. "Our
proven solution is ideal for all TV operators moving to multiscreen and TV
Everywhere offerings, allowing OTT services to be concurrently monitored
together with traditional TV services - all in a single and unified system."
At stand 4.A55 at IBC2012 in Amsterdam, September 7-11, Agama will showcase live
end-to-end monitoring set-ups for multi-platform video delivery and multiscreen
environments, and present the cutting edge in video service quality assurance
for IP, cable and OTT.
Media contact:
Emelie Wennberg
Marketing Communications Manager
Agama Technologies
emelie.wennberg(at)agama.tv
+46 13 240 330
About Agama Technologies
Agama Technologies provides next-generation quality assurance and monitoring
solutions for digital TV and video services. As the first company to provide
complete and proven end-to-end, multi-metric monitoring solutions, Agama
continues to pioneer and innovate. TV operators and service providers worldwide
rely on the established Agama DTV Monitoring Solution for systematic
improvements of service quality and customer satisfaction, whilst reducing
operational costs and quality-induced churn. Agama Technologies AB is based in
Linköping, Sweden, and is privately held. For more information, visit
www.agama.tv.
# # #
Stacked Agama solution GUI samples (PNG):
http://hugin.info/138960/R/1636442/525866.png
Full press release (PDF):
http://hugin.info/138960/R/1636442/525872.pdf
Agama logo (PNG):
http://hugin.info/138960/R/1636442/525865.png
Mikael Dahlgren, CEO at Agama Technologies (JPG):
http://hugin.info/138960/R/1636442/525864.jpg
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(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.
Source: Agama Technologies AB via Thomson Reuters ONE
[HUG#1636442]
Unternehmensinformation / Kurzprofil:
Datum: 28.08.2012 - 09:00 Uhr
Sprache: Deutsch
News-ID 178017
Anzahl Zeichen: 5268
contact information:
Town:
Linköping
Kategorie:
Business News
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"Altibox Extends Agama Quality Assurance with OTT Video Service Monitoring"
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