SDL Creates New Revenue Opportunities for the Text Analytics Industry
From Big Data to Big Language, SDL machine translation drives global customer experience management by enabling customer insights and analysis across languages
(firmenpresse) - MAIDENHEAD, UNITED KINGDOM -- (Marketwire) -- 03/11/13 -- (LSE: SDL) today announced that its machine translation (MT) solution - ® - can now be seamlessly integrated with text analytics solutions, dramatically enhancing businesses' ability to track and monitor global customer sentiment and business trends. With the ability to translate multilingual content such as social media, web content and enterprise data in real-time, businesses can now rapidly identify and quickly respond to critical global trends and customer insights, allowing these organizations to improve sales, increase ROI and enhance the .
The global text analytics market is currently valued at $1 Billion and rapidly growing. Fueled by Big Data, marketplace globalization and the eruption of web and social media content, executives are seeking new solutions to capture more customer insight to support business decisions. Text analytics providers must now be capable of processing and analyzing massive amounts of multilingual data to accommodate customer demand.
machine translation translates billions of words each month, and is uniquely positioned to solve this Big Data, problem by providing text analytics organizations with an enterprise-grade cloud offering that automatically translates structured and unstructured information across more than 80 language combinations. This information can then be analyzed by text analytics solutions, enabling companies to access global customer insights and business trends, and in turn enhance the customer experience they provide. As part of the , SDL BeGlobal is architected to be integrated with text analytics solutions, enabling these providers to deliver a global business intelligence platform without additional R&D investment.
"With the growth in global business and the accessibility of online information, we now have a much greater need to access and analyze data from multiple languages," said Jean-Francois Damais, Deputy Managing Director, Loyalty Global Clients Solutions at Ipsos. "As a company focused on innovation and dedicated to our clients' successes, we deployed SDL BeGlobal machine translation to further improve our research insights and bring new value to our customers."
Today, SDL BeGlobal is used by multiple companies in the text analytics industry, including: for predictive analytics, for broadcast monitoring and web content monitoring, for eDiscovery, SDL for , for identification of user intent and for semantic intelligence.
Have your own Big Language challenges for text analytics? Download the latest whitepaper: Big Data and Text Analytics - Solving the Missing "Big Language" Link
Hear what customers are saying about SDL's solution for text analytics.
Learn how you can work with SDL to add machine translation to your text analytics solution: .
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About SDL
SDL enables global businesses to enrich their customers' experience through the entire customer journey. SDL's technology and services help brands to predict what their customers want and engage with them across multiple languages, cultures, channels and devices.
SDL has over 1,500 enterprise customers, 400 partners and a global infrastructure of 70 offices in 38 countries. 42 out of the top 50 brands work with SDL. For more information, visit .
Contacts:
SDL Corporate Headquarters
Vicky Ryce
+44 (0)7792 662213
SDL Americas
Hannah Grap
+1 (310)437 7300
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Datum: 11.03.2013 - 14:00 Uhr
Sprache: Deutsch
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