In Lightning Speed, ContiTech Fitters Get to Customers in Need Worldwide
Close-knit sales network guarantees rail vehicle operators fast help when suspension problems crop up / Fitters trained and certified to ContiTech standards
(PresseBox) - ContiTech Air Spring System's worldwide sales network guarantees rail vehicle operators help in a jiffy - and not just in emergencies. Whether in India, England or the US - ContiTech makes tracks to your location in virtually no time to eliminate damage to rail vehicle suspension systems or to lend a hand with servicing. From the operator's vantage point, there's no substitute for service like this. Indeed, a train pulled out of service can trigger costs of up to ?50,000 a day.
"We're the only ones in the rail vehicle suspension sector able to offer this kind of immediate help worldwide. We are able to do so thanks to our many service providers," notes Friedrich Hoppmann, head of the ContiTech Railway Engineering segment. With its close-knit sales network and the experienced service technicians in its employ all around the globe, ContiTech remains within easy reach of the customer even after installation of bogie springs. In the shortest of time, ContiTech is capable not only of supplying the original parts needed but also of installing them straightaway on the train.
To see to this, the fitters head right out to the customer's location. Since some of them work in production, they are well-versed in the parts. ContiTech produces air spring systems and rubber-to-metal bonded parts for rail vehicles in Germany, China, India and France. The needs of other countries are met by service partners. ContiTech added a new partner in July - the English railway service provider Ferrabyrne. Based in Littlehampton and active in the railway industry for decades, Ferrabyrne sees to every aspect of service for ContiTech customers in England, Wales and Scotland - from the provision of replacement parts and the preparation of air suspension systems and rubber-to-metal bonded parts through to repair and inspection of components. Ferrabyrne staff are trained by ContiTech and certified to the ContiTech standard. The same applies, of course, to all other service partners. "This ensures that we offer customers everywhere the same high-class service," guarantees Hoppmann.
Needless to say, air springs can also be quickly repaired at the ContiTech location in Hanover, Germany. If an air spring suffers damaged from flying stones, for example, the operator can dispatch the defective part to Hanover. "The part is then normally repaired here in a matter of hours and immediately returned to the operator," says Hoppmann. ContiTech offers this service in the UK and the US as well.
With sales of approximately ?20 billion in 2009, Continental is among the leading automotive suppliers worldwide. As a supplier of brake systems, systems and components for powertrains and chassis, instrumentation, infotainment solutions, vehicle electronics, tires and technical elastomers, Continental contributes to enhanced driving safety and global climate protection. Continental is also a competent partner in networked automobile communication. Continental currently employs approximately 143,000 in 46 countries.
The ContiTech division holds a global market leadership position for many non-tire rubber products and is a specialist in plastics technology in the non-tire rubber sector. The division develops and produces functional parts, components and systems for the automotive industry and other important industries. The division has a workforce of approximately 25,000 employees. In 2009, it achieved sales of approximately ?2.4 billion.
With sales of approximately ?20 billion in 2009, Continental is among the leading automotive suppliers worldwide. As a supplier of brake systems, systems and components for powertrains and chassis, instrumentation, infotainment solutions, vehicle electronics, tires and technical elastomers, Continental contributes to enhanced driving safety and global climate protection. Continental is also a competent partner in networked automobile communication. Continental currently employs approximately 143,000 in 46 countries.
The ContiTech division holds a global market leadership position for many non-tire rubber products and is a specialist in plastics technology in the non-tire rubber sector. The division develops and produces functional parts, components and systems for the automotive industry and other important industries. The division has a workforce of approximately 25,000 employees. In 2009, it achieved sales of approximately ?2.4 billion.
Datum: 22.09.2010 - 10:00 Uhr
Sprache: Deutsch
News-ID 25370
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Pharmaceuticals & Biotech
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