Swizznet's Customer Support Team Achieves QuickBooks(R) Certification
Swizznet Is the Only Cloud-Based QuickBooks Accounting Solution to Offer Live Support via Certified Personnel
(firmenpresse) - SEATTLE, WA -- (Marketwired) -- 07/22/13 -- , the premier QuickBooks® hosting and online accounting solution provider, today announced that its entire customer support team has achieved QuickBooks ProAdvisor certification. QuickBooks ProAdvisors are tested by Intuit on a range of products and can deliver authoritative help with QuickBooks setup, training and payroll, as examples. Swizznet is now the industry's first cloud-based QuickBooks accounting solution provider to not only offer free live customer support, but to completely certify its help desk personnel.
"QuickBooks is a powerful tool, but its range of capabilities also makes it difficult for some people to maximize its value," said Kristin Callan, COO, Swizznet. "We believe our customers are better served by talking by phone anytime and at no charge with a Swizznet QuickBooks ProAdvisor instead of waiting hours or days for help via email."
Texas-based construction and engineering contractor BasicIDIQ agrees. It selected Swizznet as its hosted QuickBooks solution provider precisely because the company has a U.S.-based technical support team that is available 24/7.
"Competitive products offered support via email, but nothing beats talking to a real person when you've got a problem," said John Carr, CFO. "This was very important to us, particularly since our users are so dispersed."
Swizznet's QuickBooks hosting and cloud computing solution delivers a complete virtual office without the cost of maintaining a network. Utilizing industry-leading Citrix technology, users get the benefits of a robust network without the required investment, including unlimited data storage. It's a reliable way to collaborate and share sensitive accounting information and other documents with an internal bookkeeping team or remote consultants.
Swizznet's support personnel, all of whom are based within the U.S., are available by phone Monday - Friday, 5 a.m. - 6 p.m. PT for troubleshooting, file restoration and more. After hours support is available by calling 1-888-794-9948, x2.
Swizznet, an Intuit-authorized commercial hosting provider, offers QuickBooks hosting to help accountants and businesses connect and collaborate from any computer or mobile device with an Internet connection. Coupled with the latest Citrix cloud computing technology and tools, Swizznet provides the fastest, most reliable QuickBooks hosting and online accounting solutions available. For more information, visit , follow us on Twitter and discover us on .
Rachel V. Berry
VOXUS, Inc.
253-444-5441
Themen in dieser Pressemitteilung:
Unternehmensinformation / Kurzprofil:
Datum: 22.07.2013 - 12:00 Uhr
Sprache: Deutsch
News-ID 280335
Anzahl Zeichen: 0
contact information:
Town:
SEATTLE, WA
Kategorie:
Internet
Diese Pressemitteilung wurde bisher 178 mal aufgerufen.
Die Pressemitteilung mit dem Titel:
"Swizznet's Customer Support Team Achieves QuickBooks(R) Certification"
steht unter der journalistisch-redaktionellen Verantwortung von
Swizznet (Nachricht senden)
Beachten Sie bitte die weiteren Informationen zum Haftungsauschluß (gemäß TMG - TeleMedianGesetz) und dem Datenschutz (gemäß der DSGVO).
