Rawson Launches Conexiom to Automate Order Processing and Increase Customer Satisfaction
Leading Instrumentation Distributor in US Gulf Coast Selects Sales Order Automation to Boost Productivity and Accelerate Order Cycle Times
(firmenpresse) - VANCOUVER, BRITISH COLUMBIA -- (Marketwired) -- 01/07/15 -- ecmarket, a cloud solutions company, announced today that Rawson Inc., a premier instrumentation valve and controls distributor in the Gulf Coast of the United States, has launched ecmarket's Conexiom™ to improve efficiency by automating the creation of sales orders from purchase orders received. Rawson is integrating Conexiom, a sales order automation solution, into their existing ERP system to accelerate order processing.
"Our initial challenges were two-fold, we wanted to address the manual entry of sales orders that heavily occupied our resources but do it in a manner that was not disruptive to our customers or staff," said Jeff Greenberg, Director of Operations, Rawson Inc. "Conexiom integrated seamlessly into our existing ERP system and did so with minimal impact to our customers. Our customer service team is no longer inundated with entering hundreds of sales orders. Instead, they have the time to focus on higher-value tasks which are invaluable to our business goals".
Rawson, an ERIKS Company, selected Conexiom for its proven ability to mitigate the need of manual order entry through 100% data capture accuracy, thus realigning customer service priorities. Rawson's growing geographic base demanded a reliable and efficient solution that would integrate easily with existing business processes. Watch to learn more.
About Rawson, Inc.
Rawson, Inc., a distributor of Industrial Valves and Instrumentation with headquarters in Houston, TX, was founded in 1954 and has sales offices throughout Texas, Oklahoma, Louisiana, and Mexico. The acquisition of Regal-Brown, Inc. expands Rawson's footprint eastward along the Gulf Coast of the USA and adds new, well respected manufacturers into the total Rawson portfolio. For more information visit .
About Conexiom
Conexiom allows distributors to focus on serving customers, not entering orders. The patent-pending Conexiom sales automation solution was created by ecmarket, a cloud solutions developer. Conexiom enables printed or emailed customer purchase orders to be converted to electronic sales orders automatically, eliminating manual entry and allowing distributors to better serve their customers.
With 100% data capture accuracy, Conexiom has become a reliable business solution that helps customers to maintain a competitive edge. Conexiom is used by some of the world's most innovative companies including 3M and Fabory (a Grainger company).
For more information visit .
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Contacts:
Sarah Quon
Magnolia Communications
604.831.9599
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Datum: 07.01.2015 - 14:00 Uhr
Sprache: Deutsch
News-ID 362869
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VANCOUVER, BRITISH COLUMBIA
Kategorie:
Machinery & Tools
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