Crawford Establishes Global Business Services Center in Manila

Crawford Establishes Global Business Services Center in Manila

ID: 366312

(Thomson Reuters ONE) -





 Crawford Establishes Global Business Services Center in Manila
ATLANTA (January 22, 2015) - Crawford & Company (www.crawfordandcompany.com)
(NYSE: CRDA and CRDB), the world's largest independent provider of claims
management solutions to insurance companies and self-insured entities, today
announced that it has established a Global Business Services Center (the
"Center") in Manila, Philippines. The Center provides a venue for global
consolidation of certain business functions, shared services, and currently
outsourced processes. The Center will allow Crawford to continue to strengthen
its client service, realize additional operational efficiencies, and invest in
new capabilities for growth. Initial center operations commenced on September
1, 2014, and additional operations are expected to be phased in through 2018.

The Center is wholly owned and staffed by Crawford and is expected to employ
more than 1,000 people when fully operational.

"This move accelerates the Company's long-standing tradition of efficiency in
delivering high quality services to the insurance industry," said Jeffrey T.
Bowman, Crawford president and chief executive officer. "Establishing this
center enables Crawford to continuously improve in the areas of service quality,
operational efficiency, business growth and cost effectiveness as outlined in
our Strategic Plan."

Operations in the Center are expected to deliver cumulative expense savings of
approximately $60 million through 2019 and annual cost savings of approximately
$20 million per year thereafter. To achieve these savings, the Company expects
to record charges totaling approximately $20 million through 2018. An initial
estimated charge of approximately $9 million is expected to be incurred in
2015, which is expected to be partially offset by initial savings in 2015 of




approximately $2 million.

"This new Center is the next step in Crawford's global business evolution.
Consolidating our operations allows us to leverage our collective knowledge and
expertise to increase innovation," added Bowman. "We will enhance our quality
and improve efficiencies to benefit our clients, all in addition to the
significant financial benefit we expect to realize as a result of this
decision."

About Crawford
Based in Atlanta, Ga., Crawford & Company (www.crawfordandcompany.com) is the
world's largest independent provider of claims management solutions to the risk
management and insurance industry as well as self-insured entities, with an
expansive global network serving clients in more than 70 countries. The Crawford
Solution(SM) offers comprehensive, integrated claims services, business process
outsourcing and consulting services for major product lines including property
and casualty claims management, workers compensation claims and medical
management, and legal settlement administration. The Company's shares are traded
on the NYSE under the symbols CRDA and CRDB.

# # #
For more information, please contact:

John L'Abate, public relations manager
404.300.1908 (office)
404.226.2931 (cell)
jwlaba(at)us.crawco.com



This announcement is distributed by GlobeNewswire on behalf of
GlobeNewswire clients. The owner of this announcement warrants that:
(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.

Source: Crawford & Company via GlobeNewswire
[HUG#1888876]




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Bereitgestellt von Benutzer: hugin
Datum: 22.01.2015 - 14:59 Uhr
Sprache: Deutsch
News-ID 366312
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