You must keep pace or you will be left with nothing - Interview with Detlef Lücke, INSYS locks, ESSA member company since 2005
FRANKFURT/MAIN – June 2015. With over 20 years of experience, INSYS locks is offering intelligent security solutions for banks, industry and trade. Apart from pure lock systems, the company focuses on solutions for so-called cash management. Detlef Lücke, who has been working for the INSYS Group, Regensburg, since 2004, is responsible for the business unit locks. He is also a board member of the VDMA association “Security Systems”.
(firmenpresse) - Mr. Lücke, what are you working on these days?
We are currently working on a new, complex concept of a high security lock, which is based on standardized hardware and software, but can be adjusted to the needs of different industries and applications.
You have relied on the ECB•S certification for several years now. What feedback do you get from your customers?
In the past, VdS certifications were sufficient in Germany. However, due to increasing international activities we need an “international” certification on the basis of European standards. Our foreign customers are more likely to ask for the ECB•S certification rather than for one from VdS. This is an obvious sign for us that ECB•S is a good complement and it has been the right decision to include it as another certification for our products.
Security is a big topic, not only when it comes to cash. Does the current technology stand up to the possibilities and tricks of criminals?
Customers’ requirements for modern, secure, but still easy-to-use security systems are very complex and demanding. You must keep pace or you will be left with nothing.
Nothing is as constant as change. You’ve been in this industry for a while. What kind of change have you observed over the time?
The core competencies have moved from pure physical security to intelligent software solutions. In particular, the use of network technologies has significantly increased the capabilities of lock systems. Software has changed a lot, and has made it rather more complex. Our customers however, expect easy-to-operate systems. The true challenge now is to manage this balancing act.
Speaking of change. The increasing networking, keyword: internet of things, finds certainly its way into the security technology. Are we prepared for it?
Since we are confronting these developments on a daily basis, we are well prepared. The protection of security-related processes and data via encoding has the highest priority.
What are the biggest prejudices and barriers you have to “fight” against?
There is still little trust in security and performance of electronic high-security locks. Most of the time, one relies on the good old key lock. One has to invest a lot of energy to bring to the customer an understanding of the undoubted advantages of electronic locks.
Experts have been speaking of less cash in circulation for years. Do you see a danger for your products and solutions?
That’s absolutely correct. However, people in Germany are very persistent in their demand for cash. In the near future, I don’t see a danger coming from here. But in the neighbouring foreign countries this trend is far more advanced. We shouldn’t underestimate the fact that cash is frequently a chance for the banks to contact the customer directly and in person, to offer him further services. This being the case, I do not see cash disappearing from our lives very soon. Not least because many feel more comfortable having “their” money with them rather than seeing it only virtually. It is also a question of trust in external data bases and service providers.
On the subject of competition: how big is the competition from Asia and other so-called “emerging markets”? Which markets do you focus on?
One should not underestimate the competition from Asia, for example. However, the security standards of European markets are so high that I don’t see them being swamped over with low-quality products. With the ECB•S certification in our hands, we observe this development rather relaxed, since all manufactures have to make the same effort to meet the standards.
The compliance with standards is a huge selling point of the security systems industry. The last revision of the EN 1300 goes back to 2013. Are we still up to date here?
No, we are certainly not. I am part of the WG3 group, which is currently intensly working on a new, up-to-date draft. We need to react urgently to the criminal potential, especially now with the increased use of internet technologies. But we are on the right path.
And a final question: you are confronted with security on a daily basis and see behind the curtains of the omnipresent “fight of the good and the devil”. Does it have an impact on your private life?
Of course being surrounded by the subject security increases one’s awareness. My kids tell me with a grin, I am the ideal person to wear suspenders and a belt at the same time. But seriously: I think very well about the place for the house replacement key and do not only close the door, but always lock it. Once you know what ideas and possibilities criminals can have, you see the world with different eyes and judge things a bit differently.
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Unternehmensinformation / Kurzprofil:
ESSA – The International Security Association based in Frankfurt/Main is the leading international association of the security industry. At present, the ESSA has more than 135 members from 36 countries
European Security Systems Association (ESSA) e.V.
Lyoner Str.18
D-60528 Frankfurt am Main
Phone +49 69 6603 1893
eMail kristian.hess(at)ecb-s.com
European Security Systems Association (ESSA) e.V.
Lyoner Str.18
D-60528 Frankfurt am Main
Phone +49 69 6603 1893
eMail kristian.hess(at)ecb-s.com
Datum: 24.06.2015 - 12:29 Uhr
Sprache: Deutsch
News-ID 402636
Anzahl Zeichen: 5458
contact information:
Contact person: Kristian Hess
Town:
Frankfurt am Main
Phone: +49 69 6603 1893
Kategorie:
Machinery & Tools
Typ of Press Release: Interview
type of sending: Veröffentlichung
Date of sending: 23.06.2015
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"You must keep pace or you will be left with nothing - Interview with Detlef Lücke, INSYS locks, ESSA member company since 2005"
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