Nokia and Telefonica Germany sign managed services contract to transform fixed and mobile network operations
(Thomson Reuters ONE) -
Press Release
* Nokia will simplify and centralize Telefonica Germany's mobile access, core
and fixed network operations, as well as back office tasks, including
network monitoring and preventative maintenance
* Nokia provide real-time remote and local support
August 2, 2016
Munich, Germany - Nokia and Telefonica Germany have signed a contract under
which Nokia will become supplier of managed services for Telefonica Germany for
its fixed and mobile network operations, driving increased quality and
efficiency in the process.
Nokia currently provides its managed services expertise to the E-Plus network,
acquired by Telefonica Germany in 2014. From September 2016 on, Nokia will
extend provision of its innovative network management tools, processes and
expertise in a phased approach, with development of a simplified management
structure across Telefonica Germany's entire mobile access, core and fixed
network operations.
Telefonica Germany serves a nationwide fixed and mobile network. In the mobile
segment alone, Telefonica Deutschland is responsible for 43.0 million lines -
making it the German market leader.-In total it serves more than 48 million
customer lines . Under the new contract Nokia will work closely with Telefonica
Germany as it continues its network consolidation program, transforming its
converged network operations and driving the highest quality of service for
subscribers. This will also allow the operator to focus on its goal to become
Germany's leading digital telecommunications company.
Nokia will provide real-time remote support for Telefonica Germany's network
operations and back office. This includes Level One and Level Two technical
support functions such as network monitoring, incident management and
resolution, and preventative maintenance, as well as change management support.
Nokia will also provide local management expertise in Germany itself to ensure
that customer communication is seamless. Telefonica will use Nokia, together
with some other partners, in the transformation of the operational model.
Cayetano Carbajo Martín, Chief Technology Officer of Telefonica Germany, said:
"Levering Nokia's expertise as a managed services supplier across our entire
network will allow us to simplify operations and enhance performance and
quality, allowing us to concentrate on delivering an outstanding subscriber
experience across Germany."
J. Carlos Sampedro, Head of Customer Business Team Telefonica Germany at Nokia,
said: "We have already proven our managed services expertise and experience with
the management of the E-Plus network. Working with Telefonica we can swiftly
centralize support and ensure the highest level of network availability and
quality."
Did you know?
Nokia Managed Services has a full set of consolidation services to help
operators transform network operations, including operations assessment and NOC
consolidation services.
Resources:
* Webpage: Nokia Managed Services
* Webpage: Nokia Consolidation Services
Connect with Nokia:
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TAGS: Managed Services, service quality
About Telefonica
Telefonica Deutschland Holding AG, with its operating subsidiaries Telefonica
Germany GmbH & Co. OHG and E-Plus Mobilfunk GmbH, is listed in the Prime
Standard at the Frankfurt Stock Exchange. The company offers its German private
and business customers post-paid and prepaid mobile communications products as
well as innovative mobile data services based on GPRS, UMTS and LTE technologies
with its product brand O2 as well as several secondary and partner brands. In
addition, the integrated communications provider also offers fixed line products
such as DSL telephony for private customers and innovative IP telephony and
networking solutions for business customers. The offer is topped off with modern
high-speed internet products. With a total of 48.3 million customer lines (as of
31 March 2016), the company is one of the three leading integrated
telecommunications providers in Germany. In the mobile segment alone, Telefonica
Deutschland is responsible for 43.0 million lines - making it the German market
leader. In the 2015 financial year, the company generated revenue of 7.89
billion euros. Telefonica Deutschland is part of the Spanish telecommunications
group Telefónica S.A. with its headquarters in Madrid. With a presence in 21
countries and a customer base of 322 million lines, the Telefonica Group is one
of the largest telecommunications companies in the world.
About Nokia
Nokia is a global leader in the technologies that connect people and things.
Powered by the innovation of Nokia Bell Labs and Nokia Technologies, the company
is at the forefront of creating and licensing the technologies that are
increasingly at the heart of our connected lives.
With state-of-the-art software, hardware and services for any type of network,
Nokia is uniquely positioned to help communication service providers,
governments, and large enterprises deliver on the promise of 5G, the Cloud and
the Internet of Things. http://nokia.com
Media Enquiries
Nokia
Communications
Phone: +358 10 448 4900
Email: press.services(at)nokia.com
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Unternehmensinformation / Kurzprofil:
Datum: 02.08.2016 - 14:00 Uhr
Sprache: Deutsch
News-ID 486821
Anzahl Zeichen: 6465
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Kategorie:
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