Cherwell Expands Service Management Offerings with Introduction of Facilities Management Solution
(Thomson Reuters ONE) -
Release Signals Company's Commitment to Comprehensive Enterprise Service
Management Strategy
COLORADO SPRINGS, Colo., Jan. 26, 2017 (GLOBE NEWSWIRE) -- Cherwell
Software announced today the release of its Facilities Management mergeable
application (mAppTM), the first of a series of soon-to-be-released solutions
that offer robust, line-of-business capabilities to organizations worldwide.
This release highlights Cherwell's commitment to delivering upon a broad
Enterprise Service Management strategy that empowers IT organizations to deliver
business solutions beyond the traditional boundaries of IT.
It also positions Cherwell's own Enterprise Service Management (ESM)
offerings as viable and credible alternatives to those developed by ServiceNow,
a service management vendor that has entered the ESM space.
This new mApp solution allows Cherwell customers to easily merge Facilities
Management functionality into their existing Cherwell environments or offer a
standalone set of capabilities to Facilities departments seeking to automate and
streamline business processes on behalf of their internal customers.
Cherwell's Facilities Management mApp includes a dedicated service catalog,
knowledgebase, and dashboards, and offers Facilities teams the ability to
configure automated workflows related to tracking and managing day-to-day work
orders, work assignments, maintenance tasks, and Facilities-related projects.
These capabilities replace email, spreadsheets, and inferior tools as a primary
means of managing Facilities workloads, and allow Facilities Management
processes to scale to meet the growing demands of the business.
"The majority of our customers already use Cherwell to improve business
processes across the enterprise," said Matthew Peeples, Senior Director of
Enterprise Service Management at Cherwell. "This new mApp solution, and many
more to come, allows IT organizations to apply IT service management principles
and processes to areas outside of IT, and-more importantly-rapidly deliver value
to the business. In a world in which IT's value is constantly questioned, these
capabilities put IT back in the driver's seat by serving as strategic partners
within the enterprise."
More information about Cherwell's Facilities Management mApp can be found here.
Connect with Cherwell
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About Cherwell Software
A global leader in IT service management and IT asset management, Cherwell
empowers IT to lead through the use of powerful and intuitive technology that
enables better, faster, and more affordable innovation. The Cherwell® Service
Management platform is built from the ground up with a unique codeless
architecture that enables rapid time to value, infinite flexibility, and
frictionless upgrades every time-at a fraction of the cost and complexity of
legacy solutions. Because of Cherwell's focus on delivering solutions that are
easy to configure, customize, and use, IT organizations extend Cherwell to solve
a wide range of IT and business problems. With an unwavering commitment to
putting customers first and being easy to do business with, Cherwell enjoys
98%+ customer satisfaction. Cherwell has a global network of expert partners
serving customers in more than 40 countries. Corporate headquarters are in
Colorado, USA, with global offices in the United Kingdom, Germany and Australia.
Media Contact
Christy Vojvodich, Cherwell Software
Phone: +1 (719) 822-4345
Email: media(at)cherwell.com
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Cherwell Software via GlobeNewswire
Datum: 26.01.2017 - 17:55 Uhr
Sprache: Deutsch
News-ID 520223
Anzahl Zeichen: 4337
contact information:
Town:
Denver
Kategorie:
Business News
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"Cherwell Expands Service Management Offerings with Introduction of Facilities Management Solution"
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