AccessData Strengthens International Team with Addition of Two Customer Experience Professionals
(Thomson Reuters ONE) -
Gary Holland to head up international team's customer care, Artem Kruzhilin
named channel manager for international markets
LONDON, April 18, 2017 (GLOBE NEWSWIRE) -- AccessData Group, a leading provider
of integrated digital forensics and e-discovery software, today announced the
appointment of two professionals to lead their customer experience teams for
international markets.
Gary Holland has been named director of customer care for international markets
and will be based in Germany. Artem Kruzhilin has been named channel manager for
international markets and will be based in the UK.
"We are laser-focused on making sure that our customers receive all of the care
and support they need to ensure a successful experience with our software tools,
professional services and training programs," said Abdeslam Afras, vice
president of international markets for AccessData. "Gary and Artem will play key
roles in driving this collaboration with our international customers so they
have personal AccessData relationship managers who will respond to any need that
arises."
Holland is charged with building the customer care team for AccessData's
international division, which provides a dedicated resource to new and existing
AccessData customers so their needs are served at all times. The international
customer care team was created to provide a unique and more personalized
experience for new and existing AccessData customers, offering frequent
communication about product roadmaps, patches and updates, training, webinars
and other educational opportunities. The team makes regular courtesy calls and
conducts frequent satisfaction surveys to make sure AccessData's international
customers are extremely satisfied.
Holland has three decades of experience in technology development and support.
He comes to AccessData from Hewlett Packard Enterprise AG, where he worked for
the last 10 years in various management roles involving enterprise partner
programs. Previously, he was a service sales manager at Concat AG, a service
sales representative at Siemac AG and a service engineer at Digital Equipment
GmbH. A native of London, Holland graduated from technical college at Slough and
served an apprenticeship in aviation electronics. He has lived in Germany for
more than 30 years.
Kruzhilin is tasked with managing all aspects of AccessData's interactions with
the partners responsible for distributing AccessData software products in
international markets. His key goals are improving communications between
AccessData and the channel, creating a comprehensive standardized partner
enablement program and supporting the company's partners in building new revenue
opportunities.
Kruzhilin rejoins AccessData, where he was an account executive for Central and
Eastern Europe from 2012-2015. Most recently, he was a regional sales manager in
Central and Northern Europe for Wandera, where he oversaw strategic partner
relationships, and was previously the enterprise IT sales manager for Avecto
Ltd. Kruzhilin earned his undergraduate degree from the University of Birmingham
in the UK. He is a resident of London.
Afras noted that AccessData will be hosting its Partner Conference this summer
in Dublin, Ireland. The event is expected to attract some of the company's
valued channel partners from around the world for a series of discussions about
how to leverage technology, services and support in ways that best assist
AccessData's customers worldwide.
"As we celebrate our 30th anniversary this year, we're intensely focused on the
future," said Afras. "With a portfolio of industry-leading software tools and an
exciting strategic vision in place, we're committed to advancing relationships
with our partners and customers in the international markets."
For more information about software tools from AccessData, please click here.
About AccessData
Whether it's for investigation, litigation or compliance, AccessData® offers
industry-leading solutions that put the power of forensics in your hands. For
30 years, AccessData has worked with more than 130,000 customers in law
enforcement, government agencies, corporations and law firms around the world,
providing both stand-alone and enterprise-class solutions that can
synergistically work together. The company is backed by Sorenson Capital, a
leading private equity firm focused on high-growth portfolios. For more
information on AccessData, please go to www.accessdata.com.
Media Contact:
Lori Tyler
Vice President, Marketing
ltyler(at)accessdata.com
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: AccessData via GlobeNewswire
Unternehmensinformation / Kurzprofil:
Datum: 18.04.2017 - 10:05 Uhr
Sprache: Deutsch
News-ID 536645
Anzahl Zeichen: 5439
contact information:
Town:
Lindon
Kategorie:
Business News
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"AccessData Strengthens International Team with Addition of Two Customer Experience Professionals"
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