The Quincy Hotel wins Best Hotel Experience Award at the Singapore Tourism Awards 2017
(Thomson Reuters ONE) -
SINGAPORE--(Marketwired - May 23, 2017) - Far East Hospitality, the hospitality
management arm of the listed Far East Orchard Limited, and Singapore's leading
operator of hotels and serviced residences, today announced that the Quincy
Hotel has been recognised for providing the Best Hotel Experience at the
Singapore Tourism Awards 2017. This is the first time that a local boutique
hotel has won the award since the category was introduced in 2010.
Redefining the hotel experience
The Quincy Hotel was opened in February 2009 to redefine the hotel and stay
experience for guests. To achieve this, the hotel launched an unprecedented
concept of providing all guests with a host of premium All-Club Benefits.
Usually exclusive only to club-paying travellers in other hotels, Quincy's
unique All-Club Benefits lets everyone enjoy the Club treatment including the
buffet breakfast, all-day light refreshments, complimentary in-room mini-bar,
and WiFi access.
Guests are also welcomed to spend quality time bonding with friends and loved
ones over specially organised weekend activities such as chocolate truffle
making workshop, art jamming, and movie-night by the pool.
Aside from its signature All-Club Benefits and special activities, Quincy has
also found its niche in providing a high level of customer service. For example,
there is dedicated team that sends out pre-arrival e-mails with important hotel
information. This allows the team to reach out to guests who may have special
instructions or may require special attention such as dietary requirements
during their stay.
Other examples of delivering attentiveness and customer service include serving
a bowl of cereal with milk to a four-year-old guest after dining hours, offering
lemons and honey upon noticing that a guest was not feeling well, and organising
a wheelchair for a guest who has hurt her feet.
"One of the key things that sets Quincy apart from other hotels is that we have
tailored every touch point that aims to provide a unique and memorable
experience to every guest who stay with us. These touch points can be anything
from the guests' pre-arrival, arrival, stay and departure," said Mr Arthur
Kiong, Chief Executive Officer of Far East Hospitality.
"This Best Experience Hotel award is a strong testament of our approach to
deliver customised and personalised experiences for our guests."
The Singapore Tourism Awards celebrates and recognises individuals and
organisations in the tourism sector for delivering outstanding experiences and
demonstrating enterprise excellence. Organised by the Singapore Tourism Board,
this Awards seeks to raise the Singapore tourism sector's competitiveness by
motivating organisations and individuals to create compelling experiences or
adopt best practices. The Best Hotel Experience award recognises a hotel that
provides a range of personalised services that merges effortlessly with
comforting amenities, creating a memorable stay away from home for guests.
About Far East Hospitality
Far East Hospitality Holdings Pte Ltd (Far East Hospitality) is an International
hospitality owner and operator with a diverse portfolio of 10 unique and
complementary brands of hotels, serviced residences and apartment hotels,
including Oasia, Quincy, Rendezvous, Village, Far East Collection, Adina
Apartment Hotels, Medina Serviced Apartments, Travelodge Hotels, Vibe Hotels and
TFE Hotels Collection.
Far East Hospitality owns more than 10 hospitality assets and operates a
combined portfolio of close to 14,000 rooms under its management across 90
hotels and services residences in seven countries - Australia, Denmark, Germany,
Hungary, Malaysia, New Zealand and Singapore, with more in its development
pipeline.
Far East Hospitality is a 70-30 joint venture formed in 2013 between Far East
Orchard Limited (a listed company under Far East Organization) and The Straits
Trading Company Limited. In the same year, Far East Hospitality, through its
wholly-owned subsidiary Far East Hospitality Investments (Australia) Pte Ltd,
completed a 50-50 joint venture with Australia's Toga Group to form Toga Far
East Hotels (TFE Hotels).
For more information, visit www.stayfareast.com.
For media enquiries, please contact:
Christina Tan
Far East Hospitality Management
christinatan(at)fareast.com.sg
D + 65 6830 6657
M + 65 9671 0128
Rachelle Tan
SG Story
rachelletan(at)sgstory.com
M +65 9011 0055
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Far East Hospitality via GlobeNewswire
Unternehmensinformation / Kurzprofil:
Datum: 17.05.2017 - 10:00 Uhr
Sprache: Deutsch
News-ID 543873
Anzahl Zeichen: 5364
contact information:
Town:
Singapore
Kategorie:
Business News
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"The Quincy Hotel wins Best Hotel Experience Award at the Singapore Tourism Awards 2017"
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