FinancialForce Goes All In on AI-Powered ERP with Salesforce Einstein
(Thomson Reuters ONE) -
Einstein Adoption Gives FinancialForce and its Customers Access to the Insight
Needed to Thrive and Succeed in the Services Economy
SAN FRANCISCO, Nov. 07, 2017 (GLOBE NEWSWIRE) -- FinancialForce, the number one
customer-centric ERP cloud vendor built on the Salesforce Platform, today
announced it has experienced resounding success as a result of being all in on
Salesforce Einstein. Since this revolutionary, integrated set of AI technologies
was debuted by Salesforce at Dreamforce 2016, FinancialForce has successfully
mastered its capabilities to not only run its company on the bleeding edge of
Einstein, but also bring world-class analytics and predictive capabilities to
its customers.
The company is currently running its internal operations on an app it created,
entitled Pulse. A product of Einstein Discovery technology, Pulse quickly and
easily tracks massive amounts of FinancialForce data -- everything from customer
support cases, usage metrics, opportunities, survey data, financial data,
communities, sales invoices, transactional data and more.
Leveraging Einstein Discovery across the collected data, FinancialForce is able
to unearth critical insights that help deliver specific and specialized service
to customers. For example, using Einstein to analyze common data such as product
usage, implementation rate and payment timing, FinancialForce's Pulse app can
trigger alerts and recommended actions regarding customer satisfaction. With
Einstein Discovery and Pulse's ability to connect the dots around customer
success, FinancialForce and its customers will have powerful capabilities to
help businesses remain competitive in the services economy.
FinancialForce continues to make innovative use of the Salesforce Platform -
from operational reporting and dashboards to financial reporting, and AI-powered
predictive and prescriptive analytics. The insights FinancialForce has
discovered through its internal use of Salesforce Einstein is driving its own
product direction, with Einstein capabilities featured in its upcoming releases
of Professional Services Automation (PSA), and Financial Management.
"AI-driven ERP will be the lynchpin to our customers' success. As experienced
with Pulse, we will soon offer to customers a streamlined, agile system that
optimizes actionable business outcomes through predictive insights that were
previously unattainable," said FinancialForce Chief Product Officer Dan Brown.
"Our customers can expect advanced financial reporting with Einstein Analytics
as well as advanced Einstein-driven insights embedded within FinancialForce ERP.
By aligning our innovation with Salesforce's, we look forward in continuing to
help companies use their data to predict new market opportunities and adapt to
new business models faster than the competition."
"Companies seeking success in the growing services economy can benefit from a
system of AI-fueled intelligence," said Ray Wang, Principal Analyst and Founder
of Constellation Research. "Evolving business models require an instantaneous,
real-time view of everything in an organization - from business operations to a
focus on customers - including insight into surprise customer issues that need
attention. Because customers now interact with a business in a myriad of ways
and their happiness fuels renewal rates, having an AI-enabled ERP system can be
a critical factor for success in the services economy."
FinancialForce has proven that the era of static business models is over and
today's customers, both B2B and B2C, expect everything as a service. As
FinancialForce is one of the first to be involved with upcoming product launches
and Beta programs such as Salesforce Einstein, it's positioned at the very
forefront of artificial intelligence and will continue to be one of the first
ERPs to introduce bleeding edge functionalities and innovations to customers.
On Wednesday, November 8th at 11:30am PT, FinancialForce will be presenting a
session highlighting how to optimize your business with Einstein Analytics and
Einstein Discovery at Dreamforce.
Salesforce, Salesforce Einstein, and others are among the trademarks of
salesforce.com, inc.
About FinancialForce
FinancialForce is the leading cloud ERP provider for the new services economy.
The #1 ERP native to the Salesforce platform, FinancialForce unifies data across
the enterprise in real-time, enabling companies to rapidly evolve their business
models with customers at the center. Founded in 2009 and headquartered in San
Francisco, FinancialForce is backed by Salesforce Ventures, Technology Crossover
Ventures, Advent International, and UNIT4. For more information, visit
www.financialforce.com.
Media Contact:
Julie Walsh
Senior Media Relations Manager, FinancialForce
jwalsh(at)financialforce.com
+44(0)7580 313 951
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: FinancialForce.com, Inc. via GlobeNewswire
Unternehmensinformation / Kurzprofil:
Datum: 07.11.2017 - 14:00 Uhr
Sprache: Deutsch
News-ID 566998
Anzahl Zeichen: 5727
contact information:
Town:
San Francisco
Kategorie:
Business News
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"FinancialForce Goes All In on AI-Powered ERP with Salesforce Einstein"
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