ConnectWise Announces New Solutions Designed to Reduce Complexity, Improve Efficiency and Drive Revenue
(Thomson Reuters ONE) -
ORLANDO, Fla., Nov. 09, 2017 (GLOBE NEWSWIRE) -- ConnectWise© welcomed more than
3,500 attendees to IT Nation today and Arnie Bellini, Chief Executive Officer,
shared details on ConnectWise's vision to help technology solution providers
(TSPs) build efficiencies and drive growth across their critical practice areas.
As an integrated suite that features over 200 third-party integrations,
ConnectWise is well positioned to expand the ecosystem for TSPs and Bellini
highlighted some of the recent offerings reinforcing that direction.
A photo accompanying this announcement is available
at http://www.globenewswire.com/NewsRoom/AttachmentNg/694ab680-f928-4363-8c2f-
d70bb8ee2573
Extending the Reach of ConnectWise Unite
Last week, ConnectWise unveiled a pilot program for ConnectWise Unite(TM), a new
solution to help TSPs automate and streamline billing, while also providing
cloud-based monitoring and management. ConnectWise Unite allows Cisco partners
to access and manage all Cisco Spark, Cisco Meraki, Cisco Umbrella and Cisco
Stealthwatch solutions from a single management console. TSPs can sign up for
a free trial of ConnectWise Unite with Cisco, which runs through Jan. 1, 2018.
ConnectWise Unite is also designed for TSPs that use Amazon Web Services for
their cloud-based management and billing of virtual machines and storage.
ConnectWise Unite solutions are built on the same foundation as ConnectWise
CloudConsole(TM), which provides ConnectWise partners with an all-in-one tool
for Microsoft Office 365 and Microsoft Azure cloud services.
"Our focus and passion for more than 35 years has been to find ways for TSPs to
increase their efficiency, enhance visibility into their businesses and grow
their businesses," said Bellini. "ConnectWise Unite does just that by
drastically reducing the complexity and costs of managing multiple cloud
solutions, while giving businesses of all sizes the ability to quickly reap the
business advantages of recurring revenues."
First Look at What's Coming in 2018
Coming in 2018, the ConnectWise Developer Kit will be used to make it simple and
fast to connect to the ConnectWise platform. It will allow development teams to
quickly connect anything in the ecosystem to the ConnectWise platform. The
ConnectWise Developer Kit will provide a single pane of glass that unites our
ecosystem. Bellini said ConnectWise's ongoing commitment to ensuring TSPs can
choose which solutions work best for their businesses is the driving factor
behind the idea of the ConnectWise Developer Kit.
"We understand that one-size-fits-all solutions are not practical in an ever-
evolving ecosystem as diverse as the one in which TSPs exist," he said. "Giving
our partners the choice to seamlessly integrate any solution they prefer with
the ConnectWise platform allows them to take advantage of the single pane of
glass simplicity in a way that makes sense for their unique needs."
Craig Fulton, Chief Product Officer for ConnectWise, also took the stage during
today's keynote to reveal several new enhancements and features of the
ConnectWise suite.
ConnectWise Automate(TM) starts its transition to a web implementation, allowing
for tighter integration between Automate and ConnectWise Manage(TM). The first
two functions moving to the web are computer management and a new network map
feature, both of which can be accessed from any device with a browser and
without having to leave the service ticket. These enhancements are expected to
be available in the first quarter of 2018.
ConnectWise Perspective, an innovative addition to remote control functionality,
will enable a smartphone video connection between a TSP's customer and a
technician, and will relay a live video feed from that customer's smartphone to
the technician. Available in the second quarter of 2018, Perspective will
enhance service delivery by auto scanning barcodes, recording session time,
adding workstation information into tickets and more.
"One of the many benefits of Perspective is what it means for our partners when
it comes to training and staffing. Junior technicians can operate in the field
with a senior technician's support back in the office," said Fulton.
"Additionally, Perspective enables a customer to play the role of field
technician, in conjunction with the communication back to a technician in the
office."
IT Nation is the largest annual event in the technology solutions provider
industry. The three-day conference in Orlando brings together representatives
that sell, service and support technology from across the globe. This year's IT
Nation runs through November 10.
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About ConnectWise
ConnectWise transforms how technology solution providers successfully build,
manage, and grow their businesses. Our award-winning set of software solutions
provide a fully integrated, seamless experience to companies in more than 50
countries, giving them the ability to increase their productivity, efficiency,
and profitability. When combined with our relentless commitment to innovation,
powerful network of ideas and experts, unparalleled passion for our users, and
more than 35 years of experience, ConnectWise software solutions deliver the
support companies want at each step of their business journey. For more
information, visit www.ConnectWise.com.
Copyright © 2017 ConnectWise. All Rights Reserved. All trademarks, trade names,
service marks and logos referenced herein belong to their respective companies.
All other company, product, or service names may be trademarks or service marks
of others and are the property of their respective owners.
Media Contacts:
Elizabeth Bassler
EBassler(at)ConnectWise.com
813.300.1292
Diane Rose for ConnectWise
diane(at)dkrcomms.com
727.238.7567
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: ConnectWise via GlobeNewswire
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