Ooredoo selects Etiya for Digital CRM Transformation Project

(firmenpresse) - Amsterdam, Netherlands — November 19, 2020, Etiya, the leading Independent Software Vendor, today announced that it has been selected by Ooredoo Oman to implement their digital Customer Relationship Management (CRM) transformation project, which will manage all relationships and interactions with customers across all channels and throughout the entire customer life-cycle.

The project involves upgrading Ooredoo’s legacy CRM platform and provide a simpler and more enhanced digital experience for its B2C and B2B customers.

Ahmed Abdullah Al Abri, Chief Technology & Information Officer at Ooredoo Oman, said, “Digital transformation and the digital experience are central to our strategy. Digital CRM is important across the entire customer management lifecycle, to provide personalised and context-based interactions. This next generation of services means that we are keeping customers constantly connected and keeping up with their changing needs.”

“It's a great honour to be part of this project and a great achievement across the board to secure it in a year such as this! Thank you very much to the teams on both sides that have made this happen!”, said Apostolos Kallis, Chief Commercial Offer at Etiya.

This project will allow Ooredoo Oman to continue introducing the latest communications technologies, innovative products and customer-centric services to the growing number of customers.

For more information please contact marketing(at)etiya.com

Weitere Infos zu dieser Pressemeldung:
Unternehmensinformation / Kurzprofil:
Bereitgestellt von Benutzer: RealWire
Datum: 19.11.2020 - 12:25 Uhr
Sprache: Deutsch
News-ID 623280
Anzahl Zeichen: 1532

contact information:
Contact person: Samantha Wiles
Town:

Lincoln

Phone: 01522883640

Kategorie:

Computer & Software

Typ of Press Release: please
type of sending: don't

Diese Pressemitteilung wurde bisher 231 mal aufgerufen.


Die Pressemitteilung mit dem Titel:
"Ooredoo selects Etiya for Digital CRM Transformation Project"
steht unter der journalistisch-redaktionellen Verantwortung von

RealWire (Nachricht senden)

Beachten Sie bitte die weiteren Informationen zum Haftungsauschluß (gemäß TMG - TeleMedianGesetz) und dem Datenschutz (gemäß der DSGVO).

Speedcast Delivers First Live Deployment for OneWeb’s Maritime LEO Service ...

Speedcast Delivers First Live Deployment for OneWeb’s Maritime LEO Service Maritime customer installation completed following successful sea trials of OneWeb LEO connectivity service Oslo, Norway — June 6, 2023 — Speedcast, a leading comm ...

Infinigate Group Appoints Simon England as Chief Growth Officer ...

Infinigate Group Appoints Simon England as Chief Growth Officer The Infinigate Group, following another year of double-digit growth, has appointed Simon England, former CEO of the Nuvias Group, as its Chief Growth Officer, to orchestrate the ongoi ...

neXat expands further East with KT SAT partnership ...

17 May 2023 – neXat has entered a partnership with KT SAT to offer the South Korean satellite operator a full suite of managed services and gain access to its coverage in Asia. KT SAT – a subsidiary of KT Corporation and one of South Korea’ ...

Alle Meldungen von RealWire