Cables To Go Provides Texting for Customer Support
(firmenpresse) - DAYTON, OH -- (Marketwire) -- 09/14/11 -- (), the preferred provider of high-performance solutions, today announced it is extending its customer support options to include text messaging, adding to a wide array of communication methods for customers and partners to access technical support, sales and customer service.
Customers simply need to text "C2G" followed by their question to 57682 in order to get a response to queries such as finding a product or solution, product specifications, troubleshooting and order tracking. Customers also have options for phone, email and live chat support to provide them with flexibility and convenience in communicating with the company.
"Cables To Go has a long history of delivering innovative products, and we have also been able to distinguish ourselves through our customer service," said Gary Hess, vice president of innovation for Lastar, parent company of Cables To Go. "With the rise of mobile devices and millennials in the workforce, text is the next logical solution for customers to communicate with our support teams. It is one more piece of an extensive support program that helps us to be more responsive to our customers."
In addition to the many different communication methods, Cables To Go customers and partners can access a cable configuration guide, connector database, knowledge base, training videos, technical documents and glossary of terms through the company's web site.
Cables To Go is a division of Lastar, Inc, a leader in computer, datacomm and audio/video connectivity solutions since 1984. The company delivers connectivity products renowned for quality, value and innovation and are backed by Cables To Go's uncompromising commitment to customer service. For more information regarding Cables To Go, visit .
Cables To Go is a registered trademark of Lastar, Inc. All other trademarks are the property of their respective owners.
Rod Anderson
SNG PR for Cables To Go
801-208-1100
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Datum: 14.09.2011 - 13:04 Uhr
Sprache: Deutsch
News-ID 65900
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DAYTON, OH
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Hardware
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