Digital DataVoice | DDV Launches New Website Devoted to Contact Center Technology Solutions
(firmenpresse) - ST. PAUL, MN -- (Marketwire) -- 01/12/12 -- launched a website ddvc.com devoted to technology solutions on January 11, 2012.
The site is aimed at call/contact centers professionals, information technology specialists and business unit leaders of large enterprises. Visitors to the new DDVC.com website can expect to find compelling information pertaining to , and DDV's Professional Managed Services. In addition, the site features DDV's cross-industry excellence in the delivery of integration, design, development and implementation services.
Ddvc.com will be an important resource for industry professionals looking for ideas on how to upgrade or replace their current IVR system, increase containment rates, improve customer service and add additional channels to their contact centers. The new website also links to DDV's blog and quarterly webinars which highlight the industry's best in class methodologies for integration, design, development and implementation services.
DDV's Director of Sales, Doug Nelson, comments, "The IVR/CTI world is facing a period of intense challenges. Companies are pushing for greater operational efficiencies, improved customer service, and faster returns on investment. We believe the new DDV website will provide resources and solutions to those responsible for tackling the technology challenges for their organizations."
About Digital DataVoice (DDV)
Digital DataVoice Corporation (DDV) is a recognized leader in the design, development, deployment and support of custom self-service and assisted-service solutions for contact centers. They help enterprises improve customer service and maximize efficiency through the use of automation technology. DDV's areas of expertise include: Interactive Voice Response (IVR), Computer Telephony Integration (CTI), Automatic Speech Recognition and Web/Call Center Integration. In addition to sales and maintenance of IVR, CTI, and Speech platforms, DDV offers a broad range of professional services. With more than 25 years of experience, DDV assists customers looking to optimize these long-term investments through managed service offerings.
For more information, visit ddvc.com or contact
Doug Nelson
DDV Director of Sales
651.686.4430
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Datum: 12.01.2012 - 14:00 Uhr
Sprache: Deutsch
News-ID 103590
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ST. PAUL, MN
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Internet
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