Malaysia's U Mobile transforms its business support systems
(Thomson Reuters ONE) -
* U Mobile to transform its business support systems into an industrialized,
real-time converged environment
* This transformation will enable U Mobile to become the first operator in
Malaysia to offer complete converged packages
* Five-year managed services contract with Ericsson will ensure smooth
operations and allow subscribers to enjoy maximum benefit from the new
solution
U Mobile Sdn Bhd, a Malaysian telecom service provider, today announced that it
has signed a five-year business support systems (BSS) transformation and managed
services contract with Ericsson (NASDAQ: ERIC). Under the terms of the
agreement, U Mobile's complete BSS architecture will be transformed into a real-
time convergent environment.
The five-year managed services contract will allow U Mobile to focus its efforts
on product development and at the same time have clearer visibility and more
control over capital and operating expense. Upon completion of the
transformation, U Mobile will become the first Malaysian operator to offer full-
fledged convergent support to its subscribers. U Mobile will also be in a
position to offer its customers more innovative services.
The convergent charging solution, based on Ericsson's Charging System and BSCS
iX, will be deployed and integrated with the existing U Mobile infrastructure.
Leveraging on the new BSS, U Mobile will expand its unique services - such as
real-time promotions and notifications, product and services cross bundling,
real-time cost control for postpaid subscriptions, subscriber personalization
and flexible mobile wallets - which will become the key differentiators for U
Mobile in the Malaysian market.
More than 1 million U Mobile prepaid, postpaid and hybrid customers will soon be
migrated onto the new platform. By then, customers will be empowered to pick and
choose what interests them the most and, at the same time, U Mobile will be able
to design and offer promotions and campaigns in real time and in accordance with
subscribers' interests.
Kaizad Heerjee, U Mobile CEO, says: "We are delighted to partner with Ericsson.
With their expertise in delivering complex transformation projects and
convergent-ready architecture, U Mobile will realize a complete standardization
and modernization of billing architecture that will ultimately allow us to offer
our subscribers more personalized products and, therefore, a higher quality of
user experience."
Janne Laitala, Head of Ericsson Malaysia and Sri Lanka, says: "We are pleased to
be U Mobile's transformation partner in bringing fully converged business and
customer support to its subscribers. U Mobile customers should look forward to
new and unique offerings, and an even better customer service experience."
Ericsson will be responsible for business process consulting, competence
development, solution design, deployment and systems integration of the
convergent billing solution, as well as managed services.
Notes to editors:
Our multimedia content is available at the broadcast room:
www.ericsson.com/broadcast_room
Ericsson Consulting and Systems Integration
Worldwide, Ericsson delivers more than 1,300 consulting and systems integration
projects every year in multi-vendor and multi-technology environments to telecom
operators, governments, utilities and transport organizations. These range from
end-to-end transformation projects to single-solution assignments. Ericsson
Consulting and Systems Integration and its 12,000 professionals are part of
Ericsson Global Services, with more than 50,000 in-house service professionals
working in 180 countries. This includes 40,000 professionals who work closely
with customers and 10,000 more in our global or regional centers. Ericsson has
more than 65,000 service professionals, including an average of 15,000
subcontractors.
Business Support Systems
www.ericsson.com/ourportfolio/telecom-operators/operations-and-business-support-
systems
About U Mobile
Launched on 18 September 2007, U Mobile Sdn Bhd is a 3G mobile service operator,
providing voice and data services with more than 1,000 mobile base - stations
installed covering Klang Valley, Seremban, Ipoh, Penang and Johor Bahru. U
Mobile entered the market with the objective to provide relevant mobile services
to targeted customers in both the consumer and enterprise segments. The majority
shareholder of U Mobile is U Telemedia Sdn Bhd. For more information, please
visit www.u.com.my
Ericsson is the world's leading provider of technology and services to telecom
operators. Ericsson is the leader in 2G, 3G and 4G mobile technologies, and
provides support for networks with over 2 billion subscribers and has the
leading position in managed services. The company's portfolio comprises mobile
and fixed network infrastructure, telecom services, software, broadband and
multimedia solutions for operators, enterprises and the media industry. The Sony
Ericsson and ST-Ericsson joint ventures provide consumers with feature-rich
personal mobile devices.
Ericsson is advancing its vision of being the "prime driver in an all-
communicating world" through innovation, technology, and sustainable business
solutions. Working in 180 countries, more than 90,000 employees generated
revenue of SEK 203.3 billion (USD 28.2 billion) in 2010. Founded in 1876 with
the headquarters in Stockholm, Sweden, Ericsson is listed on NASDAQ OMX,
Stockholm and NASDAQ New York.
www.ericsson.com
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www.youtube.com/ericssonpress
FOR FURTHER INFORMATION, PLEASE CONTACT
Ericsson Corporate Public & Media Relations
Phone: +46 10 719 69 92
E-mail:media.relations(at)ericsson.com
Ericsson Investor Relations
Phone: +46 10 719 00 00
E-mail:investor.relations(at)ericsson.com
Press Release (PDF):
http://hugin.info/1061/R/1580135/493319.pdf
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(i) the releases contained herein are protected by copyright and
other applicable laws; and
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originality of the information contained therein.
Source: Ericsson via Thomson Reuters ONE
[HUG#1580135]
Unternehmensinformation / Kurzprofil:
Datum: 26.01.2012 - 10:00 Uhr
Sprache: Deutsch
News-ID 107982
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