B.net Implements End-to-End TV Quality Assurance with Agama Monitoring Extension
(Thomson Reuters ONE) -
(TV Connect 2013, London, March 19, 2013) - Agama Technologies, the video
service quality assurance expert, today announced that B.net, Croatia's leading
cable operator, expands its Agama quality monitoring set-up with Agama's
Embedded Monitoring Solution to cover the complete end-to-end cable TV service
distribution. The deployment will empower B.net's organization to be more
systematic and proactive in ensuring service quality and further increasing
customer satisfaction.
B.net, owned by Telekom Austria backed mobile telco Vipnet, operates a modern
HFC (hybrid fiber coaxial) network infrastructure in Croatia's main urban
centers, and offers telephony, broadband and TV services with a focus on the
residential customer segment. In August 2012, B.net was awarded a QUDAL gold
medal for the quality of its digital TV service, and to further improve both the
customer experience and market position, B.net now extends its existing Agama
installation with embedded set-top box monitoring for efficient end-point video
service quality assurance. The business and implementation are conducted in
partnership with regional systems integrator CS Computer Systems.
"By building out our Agama quality monitoring solution, to reach from the head-
end site all the way to the point of actual service consumption, we will have
complete transparency of the delivered service quality throughout the end-to-end
distribution," says Adrian Je?ina, Member of the Board for Multimedia, Cloud and
Fixed Access, Multimedia and Fixed Access at Vipnet. "The addition of real-time
and historical information on how the TV service is delivered to each individual
customer at the end of our hybrid network will enable us to work more
proactively to raise delivery performance and improve efficiency in our service
operations and customer care processes."
With the extension, strategically positioned Agama Analyzers across B.net's
network are complemented with the Agama Embedded Monitoring Solution, seamlessly
integrated with the hybrid IP/DVB-C Albis SceneGate 8100 STBs to perform
continuous and stateful monitoring of service QoE, QoS, usage, and system health
for each device. By processing, correlating and presenting all relevant
information aggregated from all monitoring locations, the central Agama
Enterprise Server provides unprecedented end-to-end insight and understanding of
the delivered video service quality, and shows the extent of any problem and its
source.
"It's with great pleasure we see that B.net takes the next step in its strategic
service assurance efforts by implementing our Embedded Monitoring Solution and
leveraging its modern technology platform," says Mikael Dahlgren, CEO at Agama
Technologies. "The combination of hybrid platforms and modern quality assurance
systems available today, enables cable operators to take on a holistic approach
and build a truly business supporting foundation to achieve the desirable
mixture of reduced operational costs and increased customer satisfaction. This
growing trend will generally benefit all TV viewers in both the short and long
run."
Agama is showcasing its complete solution for end-to-end video service assurance
at TV Connect 2013 in London on March 19-21. For a live demonstration of cutting
edge service QA for IP, cable and OTT video services, and to learn more about
the Agama DTV Monitoring Solution, visit stand 179.
Media contact:
Emelie Wennberg
Director of Marketing & PR
Agama Technologies
emelie.wennberg(at)agama.tv
+46 13 240 330
About B.net
B.net Croatia Ltd. is the largest provider of cable distribution system that
offers a complete range of telecom services: cable television with more than
190 attractive regional, national and global programs, fast broadband Internet
access and telephony. Total TV satellite platform is also part of B.net 's
offer. B.net is a brand present with its own network in all major national
geographic and economic centers of Croatia (Osijek, Rijeka, Solin, Split, Velika
Gorica, Zadar and Zagreb), and during the recent years has established itself as
a reliable partner which is basing its own success and development through
continuous network improvement in order to develop and offer services based on
innovative telecom solutions. From August 2011 B.net is part of Vipnet, second
largest telecom operator in Croatia. For more information, visit www.bnet.hr.
About CS Computer Systems
CS Computer Systems was established in 1989, in Croatia's capital city of
Zagreb. Its primary business is related to planning, integration and maintenance
of computer systems, communication technologies and multimedia, and
technological consulting services. The vision of the CS Computer Systems company
is to maximally utilize and collect experience to gain the reputation of an
important regional integrator in the area of information and communication
technology, consulting and service. However, the company is not limited to
activities in the local region, but aims to achieve a distinguished position in
this sector of the upcoming expanded European Union. For more information, visit
www.cs.hr.
About Agama Technologies
Agama Technologies provides next-generation quality assurance and monitoring
solutions for digital TV and video services. As the first company to provide
complete and proven end-to-end, multi-metric monitoring solutions, Agama
continues to pioneer and innovate. TV operators and service providers worldwide
rely on the established Agama DTV Monitoring Solution for systematic
improvements of service quality and customer satisfaction, whilst lowering
operational costs and reducing churn. Agama Technologies AB is based in
Linköping, Sweden, and is privately held. For more information, visit
www.agama.tv.
# # #
Full press release (PDF):
http://hugin.info/138960/R/1685595/552279.pdf
Agama solution GUI in monitor screens (JPG):
http://hugin.info/138960/R/1685595/552269.jpg
Agama solution GUI stack (JPG):
http://hugin.info/138960/R/1685595/552270.jpg
Mikael Dahlgren, CEO at Agama Technologies (JPG):
http://hugin.info/138960/R/1685595/552264.jpg
Agama logo (.zip):
http://www.agama.tv/downloads/agama_logo_blue.zip
This announcement is distributed by Thomson Reuters on behalf of
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(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.
Source: Agama Technologies AB via Thomson Reuters ONE
[HUG#1685595]
Unternehmensinformation / Kurzprofil:
Datum: 19.03.2013 - 09:00 Uhr
Sprache: Deutsch
News-ID 240671
Anzahl Zeichen: 7485
contact information:
Town:
Linköping
Kategorie:
Business News
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