Nestlé centralises expertise in system technology
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Nestlé centralises expertise in system technology
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Nestlé has marked the official opening of a new System Technology Centre (STC)
in Switzerland that brings together on one site the expertise used to combine
products, capsules and machines such as those used in its Nespresso and Nescafé
Dolce Gusto beverage systems.
More than 120 experts from 25 countries specialised in fields including
industrial design, machine technology, packaging, engineering, micro-electronics
and robotics are now working at the centre in the Swiss town of Orbe, leading
Nestlé's efforts to design and develop integrated products, systems and
services.
Growth opportunity
"One of our biggest opportunities for growth lies in innovation," said Nestlé
Chief Executive Officer Paul Bulcke at the opening ceremony.
"We have led the way in beverage systems for more than 25 years thanks to our
strong research and development capabilities, and our expertise in machine
engineering."
"In 1982 we began to combine our coffee know-how with our expertise in capsule
and machine technology to develop the Nespresso system, an innovation that
revolutionised the single-serve coffee market," added Nestlé Chief Technology
Officer Werner Bauer.
"We went on to develop the hot and cold multi-beverage system Nescafé Dolce
Gusto and many other innovations including Nescafé Barista, the only in-home
single-serve coffee system of its kind using soluble coffee."
Latest innovation
The premium Nescafé Milano Lounge system, the latest innovation from the STC,
was unveiled at the STC opening ceremony in Orbe.
The system offers a wide range of hot and cold beverages including cappuccino,
latte or gourmet hot chocolate.
Consumers can use its interactive colour touch screen to choose either skimmed
or semi-skilled milk, select the strength of their coffee and opt for different
cup sizes.
The system, which has been developed for Nestlé Professional, the company's
business that supplies the foodservice out-of-home sector, is designed to allow
a broad range of foodservice operators to compete in the fast-growing, self-
service, on-the-go, speciality coffee category.
Mr Bauer and Mr Bulcke were joined at the event by Marc Caira, Head of Nestlé
Professional, Philippe Leuba, State Councillor of the Swiss canton of Vaud, and
Claude Recordon, Mayor of Orbe.
Global network
The Nestlé System Technology Centre in Orbe is currently working for six of the
company's businesses: Nespresso, Nescafé Dolce Gusto, Special.T, Nestlé
Professional, Nescafé Barista and BabyNes.
It will provide research and development for these businesses, as well as
identifying new opportunities.
The STC is part of Nestlé's global research and development network that
comprises 34 Product Technology Centres and research and development centres.
Nestlé Product Technology Centres (PTC) develop innovative technologies and
manufacturing processes that are the basis of new product development, and
implement these technologies to the company's operations.
The experts at the STC will work closely with Nestlé's PTC in Orbe, which is the
company's reference centre for products and technologies in coffee and cereals,
for both in and out-of-home.
New business models
Nestlé's system expertise extends beyond coffee. In 2010 the company introduced
a tea system with the launch of Special. T and then an infant formula system
with the launch of BabyNes in Switzerland 2011.
Nestlé has developed new business models and routes-to-market to support its
system innovations.
From Nespresso's boutiques and members club, to the 24-hour advice BabyNes
offers via its websites and hotline, the company's systems are designed to
provide consumers with a complete service.
Nestlé in Orbe
The STC is Nestlé's latest addition to its Orbe site, which has long played an
important role in supporting innovation at the company.
In 1938, Nestlé set up a large-scale production line at the site for coffee
extraction and for 'spray drying' coffee beans to produce Nescafé, the world's
first soluble coffee product. It followed this innovation in 1965 with Nescafé
Gold Blend, the first freeze-dried soluble coffee.
Nestlé opened its Product Technology Centre in Orbe in 1959. It later chose the
site as the location for its first-ever Nespresso factory.
In 2007, the company opened the Nestlé Professional Beverage Centre in Orbe, its
first R&D facility entirely dedicated to its out-of-home beverage business
Then in 2011 Nestlé opened an innovation centre in Orbe for Cereal Partners
Worldwide, its joint venture with General Mills.
Related information:
Nespresso www.nestle-nespresso.com/
Nescafé Dolce Gusto www.dolce-gusto.com
Nestlé Professional www.nestleprofessional.com/
Special. T www.special-t.com
BabyNes www.babynes.ch/EN/Pages/home.aspx
Images on Flickr www.flickr.com/photos/nestle/sets/72157633039357881/
Read more stories about Nestlé system innovations:
Nestlé continues to drive growth in Europe through innovation
www.nestle.com/Media/NewsAndFeatures/BabyNes-France-innovations
Nestlé launches coffee machine for small businesses in Europe
www.nestle.com/media/newsandfeatures/nescafe_alegria_europe
Nestlé strengthens Nespresso with CHF 300 million investment in Switzerland
www.nestle.com/media/newsandfeatures/nespresso-factory-romont
Media enquiries
Tel: +41 21 924 2200
Email: mediarelations(at)nestle.com
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Source: Nestlé S.A. via Thomson Reuters ONE
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Datum: 25.03.2013 - 11:17 Uhr
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News-ID 242568
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