DGAP-News: Avis Budget Group Enhances Customer Experience With Translated Rental Agreements
(firmenpresse) - Avis Budget Group, Inc.
16.05.2013 16:00
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PARSIPPANY, N.J., 2013-05-16 16:00 CEST (GLOBE NEWSWIRE) --
As part of its ongoing core strategy to 'put the customer first,' Avis Budget
Group, Inc. (Nasdaq:CAR) today announced that Avis Car Rental and Budget Car
Rental customers can now receive their rental agreement translated into a more
convenient language. Available as a courtesy to customers at participating
airport locations across North America, international travelers can request a
copy of their rental agreement in French, German, Portuguese or Spanish.
'International inbound customers are one of our fastest-growing and most
profitable segments, so it's important that we work to exceed these travelers'
expectations,' said Gina Bruzzichesi, senior vice president, customer
experience, Avis Budget Group. 'Providing these customers with rental
agreements rendered in their native language, or a language that may be more
convenient to them than English, is another step toward enhancing their
customer experience and creating customer loyalty.'
The new offering is available at corporate Avis and Budget airport facilities
located at the nation's top international arrival cities, including Atlanta,
Boston, Chicago, Dallas, Houston, Los Angeles, Miami, New York, Orlando, San
Francisco and Washington, D.C. Customers are given the option to receive rental
agreements in French, German, Portuguese or Spanish, in addition to the English
version. The offering is a component of the Company's 'Customer Led, Service
Driven' initiative, which helps ensure that the Company delivers a level of
service that consistently meets or exceeds the specific needs, wants and
preferences of Avis and Budget customers.
About Avis Budget Group
Avis Budget Group, Inc. is a leading global provider of vehicle rental
services, both through its Avis and Budget brands, which have more than 10,000
rental locations in approximately 175 countries around the world, and through
its Zipcar brand, which is the world's leading car sharing network, with more
than 790,000 members. Avis Budget Group operates most of its car rental offices
in North America, Europe and Australia directly, and operates primarily through
licensees in other parts of the world. Avis Budget Group has approximately
29,000 employees and is headquartered in Parsippany, N.J. More information is
available at www.avisbudgetgroup.com.
CONTACT: Alice Pereira
(973) 496-6113
PR(at)avisbudget.com
News Source: NASDAQ OMX
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Language: English
Company: Avis Budget Group, Inc.
United States
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End of Announcement DGAP News-Service
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Datum: 16.05.2013 - 16:00 Uhr
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News-ID 260938
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