Falck Group Selects Aria Systems' Active Monetization Platform for Falck Assistance Division
Roadside and Home Assistance Division of $1.9 Billion Falck Group Innovates Billing to Deliver Business Agility
(firmenpresse) - COPENHAGEN, DENMARK and SAN FRANCISCO, CA -- (Marketwired) -- 01/13/15 -- , the leading innovator
in recurring revenue, today announced that the Falck Group, the $1.9
billion international response services enterprise, has chosen Aria's
monetization platform to gain business agility, accelerate product launch
time to market, and manage subscriptions to maximize revenues and product
quality for its Falck Assistance Division, which operates throughout
Scandinavia. With Aria, Falck Assistance plans to accelerate the
time-to-market of new services in emergency roadside response, including
innovations to keep pace with new machine to machine solutions.
Similar to the U.S.'s Automobile Association of America (AAA), Falck
Assistance provides roadside assistance, home alarms, travel and health and
safety services to its subscribers, 1.8 million organizations and
individuals in Denmark, Norway, Sweden, Finland and Estonia. Falck
Assistance is a division of the $1.9 billion Falck Group, which now boasts
emergency response services operations in 47 countries on six continents,
including North America.
"Aria helps Falck build upon our market-leading customer satisfaction,"
said Kasper Hundborg Hansen, head of IT, Falck Assistance. "With Aria, we
will have a flexible monetization platform that ensures that business units
can launch new products at the speed required to better address customer
needs and market opportunities, now and in the future."
The Falck Assistance division of Falck Group selected the Aria platform to
enable agile product management, real-time entitlement, and billing and
dunning in a tightly integrated fashion with salesforce.com, CRM, SAP ERP
and external service delivery partners. Aria's support of multiple sales
channels will also allow the division to add user self-service web portals
in the future.
"One of the main benefits expected by Falck include the modernization of
existing IT infrastructure which will in turn provide the business agility
to meet future competitive challenges," added Hansen.
Aria Systems was selected to replace a legacy mainframe application during
a 12-month evaluation and due diligence process that included several
competing cloud-based and on-premise alternatives.
"Falck doesn't compromise on quality, a founding principle that is critical
in emergency services," said Ric Vicari, vice president, EMEA, Aria Systems.
"We are pleased to be chosen to be their monetization partner as they
continue to innovate processes for rapid response in security, emergency,
health and roadside services markets."
Proven by the world's most demanding enterprises, including AAA NCNU,
Constant Contact, Falck, Hootsuite, Pitney Bowes, Telekom Denmark, and
VMware, Aria is the recurring revenue management innovator that powers
businesses to increase revenues and maximize growth. With Aria, global
brands accelerate their time-to-market with a wider variety of products and
services, enhancing customer satisfaction, retention, and lifetime value.
To learn more about Aria go to .
Parker Trewin
Aria Systems
+ 1 415 549 2531
Ric Vicari
Aria Systems
+44 1753 272024
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Datum: 13.01.2015 - 08:08 Uhr
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