Sodexo : Focus on Quality of Life, a top priority for international decision-makers
(Thomson Reuters ONE) -
Corporate, healthcare and educational leaders around the world believe Quality
of Life drives performance in their organizations
Issy-les-Moulineaux, March 3, 2015 - In today's global marketplace, a majority
of corporate, healthcare and educational leaders says they see the improvement
of quality of life for employees, patients and students as a new lever for
performance. According to a new Sodexo - Harris Interactive survey, "How Leaders
Value Quality of Life," 66% of the top managers in corporate, healthcare and
educational institutions in developed and emerging countries interviewed say
they are totally convinced that improving quality of life is a strategic
priority for their institutions.
The survey is the first study of its kind examining the impact of quality of
life as a factor of performance in organizations around the world. Sodexo,
working with Harris Interactive, compiled the report over three months from
November 2014 to January 2015, drawing on interviews with 780 leading figures in
the fields of business, healthcare and education across six countries (Brazil,
China, France, India, UK and USA).
"Improving Quality of Life, which is the heart of Sodexo's mission, is
increasingly recognized as a top priority in organizations in developed and
developing markets, and it's just the beginning. The importance of Quality of
Life will rise as end-users grow increasingly powerful, with new technologies
amplifying consumers' voices and new generations taking a greater role in the
workforce," says Michel Landel, CEO of Sodexo.
"This survey is the first international barometer among key decision makers. It
is a unique study in that we did not solicit the point of view of end-users or
consumers, as has been done previously, but rather those who take the decisions
that influence quality of life in their organizations," says Delphine Martelli-
Banégas, Head of the Corporate Department at Harris Interactive.
* Quality of Life: a strong and measurable impact on performance
91% of the leaders surveyed said they perceived a link between Quality of Life
and performance in their organization, with 57% saying they "totally agree" with
this idea. This conviction is based on direct experience since 86% of leaders
have already implemented at least three Quality of Life initiatives within their
organizations.
Improving Quality of Life has diverse impacts on performance: 99% say it has an
impact on satisfaction (of employees, patient, and students), 94% on image and
reputation, 93% on productivity/efficiency and 88% on business/economic
performance.
* This is just the start: Quality of Life is seen growing in importance
The survey also shows that this new management focus is steadily gaining
traction throughout the economy as a whole. A full 65% of global business
leaders interviewed in the survey forecast that improving the well-being of
employees and customers will be a vital consideration in years to come. This
shift in attitudes is being driven by the new realities of a changing world. As
technological changes put end-users in the driving seat - and the generations
that have grown up with this new technology increasingly dominate the labor
market - so will the improvement of quality of life become an increasingly
important factor in strategic decision-making, leaders say.
* Healthcare is leading the way
The Sodexo study shows that the healthcare sector is ahead in this new approach.
With their human-centered businesses, managers from this field lead their peers
from the corporate or university world in terms of initiatives to boost quality
of life as well as in their dedicated metrics to measure its performance. Among
the healthcare leaders interviewed for the survey, 90% said they give a high
level of importance of improving quality of life in their organization, compared
with 71% in education and 43% in the corporate world. 83% said they have
specific metrics measuring the impact of QOL on performance compared to 64% in
education and 40% in the corporate sector.
Highlights of the Sodexo Survey:
* 66% of leaders interviewed said quality of life is already a priority in
their organization
* 86% said they have already implemented at least three specific quality of
life initiatives
* 60% of organizations have a dedicated budget for quality of life
* 48% have already appointed a dedicated team or officer to oversee quality of
life
* 57% of leaders interviewed are convinced that quality of life has an
important impact on their organization's performance
* 62% of organizations have instituted specific metrics to gauge quality of
life's impact on performance
* 65% of leaders believe that improving quality of life will assume greater
importance in future, led by healthcare (79%) and education (68%) and
followed by corporations (50%)
Quality of Life initiatives can be classified according to 6 different
dimensions:
* Physical environment
* Social interactions
* Ease and efficiency
* Health and nutrition
* Recognition
* Personal growth
For more on the survey : http://www.qualityoflifeobserver.com/content/quality-
of-life-survey
Sodexo's forthcoming Quality of Life Conference
As an international leader in quality of life services, Sodexo is committed to
deepening its understanding of how the issue is embraced in organizations today
and will host a global conference dedicated to the subject in May 2015 in New
York. The Quality of Life Conference will bring together an unparalleled array
of eminent thinkers and practitioners from all professional walks of life and
from around the world. It will be structured around six key aspects of quality
of life - space management, local communities, personal recognition, nutrition,
technology and gender balance - and will examine issues including how
organizations can adapt to improve quality of life, the emergence of the quality
of life economic model and how to ensure the next generation is invested in the
process of change.
About Harris Interactive France
Harris Interactive France is a historical market research player.
Managed by its founders Nathalie Perrio-Combeaux and Patrick Van Bloeme, the
institute develops innovative qualitative and quantitative approaches, both in
France and abroad.
Animated by the energy of passion, driven by innovation and convinced that the
market is radically changing, Harris Interactive supports its clients in facing
new challenges and re-thinks the market research business with them.
Since July 2014, Harris Interactive Europe (including Harris Interactive France,
UK and Germany) joined ITWP allowing this international Group to extend its
presence in the Market Research sector.
About Sodexo
Founded in 1966 in Marseille by Pierre Bellon, Sodexo is the global leader in
services that improve Quality of Life, an essential factor in individual and
organizational performance. Operating in 80 countries, Sodexo serves 75 million
customers each day through its unique combination of On-Site Services, Benefits
and Rewards Services and Personal and Home Services. Through its more than
100 services, Sodexo provides clients with an integrated offer developed over
nearly 50 years of experience: from reception, maintenance and cleaning, to
foodservices and facilities and equipment management; from Meal Pass, Gift Pass
and Mobility Pass benefits for employees to in-home assistance and concierge
services. Sodexo's success and performance are founded on its independence, its
sustainable business model and its ability to continuously develop and engage
its 420,000 employees throughout the world.
Key figures (as of August 31, 2014)
18 billion euro consolidated revenues
420 000 employees
18(th) largest employer worldwide
80 countries
32 700 sites
75 million consumers served daily
12.8 billion euro in market capitalization (as of January 8, 2015)
Contact
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| Press |
| |
| Laura SCHALK Mathieu SCARAVETTI |
| Tél. & Fax : +33 1 57 75 85 69 Tél. & Fax : +33 1 57 75 81 28 |
| laura.schalk(at)sodexo.com mathieu.scaravetti(at)sodexo.com |
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Sodexo : Focus on Quality of Life, a top priority for decision-makers:
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Datum: 03.03.2015 - 17:10 Uhr
Sprache: Deutsch
News-ID 375910
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Kategorie:
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