PNE Corporation Improves Performance and Customer Service with Descartes Route Planner(TM) On-demand
(Thomson Reuters ONE) -
WATERLOO, Ontario, March 9, 2015 (GLOBE NEWSWIRE) -- Descartes Systems Group
(Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive
businesses in commerce, announced that PNE Corporation, Canada's leading propane
distributor, has improved customer service and achieved significant performance
efficiencies while supporting rapid growth through centralization of delivery
operations with Descartes Route Planner(TM) On-demand.
"Due to the rapid growth of our propane exchange program, we needed a more
centralized, systematic method to provide customers with timely, reliable
information about delivery options and status updates related to on-demand
orders," said Yann Baillargeon, Vice President at PNE. "With Descartes Route
Planner On-demand, our dispatchers now have real-time visibility of the daily
routes automatically planned for each driver. The system lets them see the
status of deliveries and manage customer expectations when new orders are
received or unexpected issues arise. As a result, we've improved customer
satisfaction and realized operational efficiencies that reduced our unit cost by
10%."
Descartes Route Planner On-demand is a comprehensive, cloud-based delivery route
planning, execution and mobile solution that provides rapid time-to-value.
According to Baillargeon, new PNE dispatchers get up-to-speed on the user-
friendly system very quickly after completing a simple training course. The
cloud-based solution offers advanced capabilities at an affordable cost
including optimizing static and dynamic routes, tracking and monitoring driver
performance, and capturing proof-of-delivery information in real time.
"We're pleased that our technology not only helped PNE meet its goal of
improving customer responsiveness, but also provided the company with cost
saving efficiencies," said Andrew Roszko, Senior Vice President of Sales at
Descartes. "Descartes Route Planner On-demand is a cost-effective solution for
rapidly growing companies, like PNE, that need a centralized system to manage
deliveries. By providing capabilities to view and compare what is happening in
the field against delivery schedules and route plans, the solution helps enhance
productivity and service levels while providing benchmarks for continuous
improvement across planners, drivers and dispatchers. It's also an excellent
choice for companies that need to quickly train new employees to handle
increased demand during peak seasons. We look forward to continuing to deliver
value to PNE as their business grows."
About PNE Corporation
PNE Corporation is Canada's leading propane distributor, delivering first-rate
service and energy solutions to homes and businesses across the nation since
1994. The rapidly-growing and environmentally-active company created a niche
market with its propane exchange program allowing consumers to purchase quality
propane by exchanging old tanks for refurbished ones. PNE's exchange program
extends the life of a tank by 20-30 years, reducing waste though continued
maintenance. The company is headquartered in Vars, Ontario, Canada. Visit
www.pnepropane.com to learn more.
About Descartes
Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand,
software-as-a-service solutions focused on improving the productivity,
performance and security of logistics-intensive businesses. Descartes has over
200,000 connected parties using its cloud-based services. Customers use our
modular, software-as-a-service solutions to route, schedule, track and measure
delivery resources; plan, allocate and execute shipments; rate, audit and pay
transportation invoices; access global trade data; file customs and security
documents for imports and exports; and complete numerous other logistics
processes by participating in the world's largest, collaborative multimodal
logistics community. Our headquarters are in Waterloo, Ontario, Canada and we
have offices and partners around the world. Learn more at www.descartes.com.
This release contains forward-looking information within the meaning of
applicable securities laws ("forward-looking statements") that relate to
Descartes' solution offering and potential benefits derived therefrom; and other
matters. Such forward-looking statements involve known and unknown risks,
uncertainties, assumptions and other factors that may cause the actual results,
performance or achievements to differ materially from the anticipated results,
performance or achievements or developments expressed or implied by such
forward-looking statements. Such factors include, but are not limited to, the
factors and assumptions discussed in the section entitled, "Certain Factors That
May Affect Future Results" in documents filed with the Securities and Exchange
Commission, the Ontario Securities Commission and other securities commissions
across Canada including Descartes most recently filed management's discussion
and analysis. If any such risks actually occur, they could materially adversely
affect our business, financial condition or results of operations. In that case,
the trading price of our common shares could decline, perhaps materially.
Readers are cautioned not to place undue reliance upon any such forward-looking
statements, which speak only as of the date made. Forward-looking statements are
provided for the purpose of providing information about management's current
expectations and plans relating to the future. Readers are cautioned that such
information may not be appropriate for other purposes. We do not undertake or
accept any obligation or undertaking to release publicly any updates or
revisions to any forward-looking statements to reflect any change in our
expectations or any change in events, conditions or circumstances on which any
such statement is based, except as required by law.
CONTACT: Global Media Contact
Mavi Silveira
Tel: +1(800) 419-8495 ext. 202416
msilveira(at)descartes.com
This announcement is distributed by GlobeNewswire on behalf of
GlobeNewswire clients. The owner of this announcement warrants that:
(i) the releases contained herein are protected by copyright and
other applicable laws; and
(ii) they are solely responsible for the content, accuracy and
originality of the information contained therein.
Source: Descartes Systems Group via GlobeNewswire
[HUG#1900408]
Unternehmensinformation / Kurzprofil:
Datum: 09.03.2015 - 11:45 Uhr
Sprache: Deutsch
News-ID 376915
Anzahl Zeichen: 7103
contact information:
Town:
Waterloo, Ontario
Kategorie:
Business News
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