Telenor Research on 2017 tech trends: The year of AI and social fatigue?
(Thomson Reuters ONE) -
2017 could be the year that Artificial Intelligence, the Internet of Things and
chatbots go truly mainstream. Telenor Group's Research arm today publishes the
key global Tech Trends identified for the coming year.
2016 was in many ways a precursor for what Telenor Research believes will
continue to materialize and solidify in 2017. The search to digitize activities
in our daily lives and in business will only accelerate now that technological
platforms are maturing and moving into test mode.
"Last year we highlighted several important developing trends and predicted that
these would gain speed and attention during the year. IoT is on our list again
for 2017, but we also claim that social media fatigue could be starting to
appear, that chatbots are hot, that 5G will show itself in demos and pilot
installations long before the standard is ready, and that the ethics of AI will
be a hot topic," says Bjørn Taale Sandberg, Head of Telenor Research.
The trends were identified through observations, patterns and supporting data
from the continuous research conducted by Telenor's scientists in select expert
fields.
Telenor Research has identified the following five important trending areas
believed to have the most substantial impact in 2017:
Keeping AI ethical
Applications using Artificial Intelligence technology are increasingly common.
It will soon be difficult to imagine a 'dumb' digital service, one that does not
tailor itself to your needs and preferences or takes into consideration the
specific context in which the service is used. Currently it is challenging to
explain exactly why AI systems make the recommendations they do. Keeping AI
ethical in terms of transparency and customer privacy is critical to move the
technology forward.
On the verge of social media fatigue?
Flight mode: On. As social media starts to feel more dominated by questionable
news and "friends'" facades of perfection, millennials are starting to long for
breaks from the never ending social updates and could log off more.
All rise for IoT
From sensor technologies, IoT service delivery platforms and services
themselves, to radically new business models, 2017 will be a landmark of
innovations within the IoT ecosystem. It will shape the way businesses,
consumers and governments interact in the physical world across multiple
sectors, such as manufacturing, the connected home, transportation, utilities
and agriculture.
Chatbots + customers = BFFs
This year you might chat with a robot - without knowing it. In 2017, we believe
we will see increased experimentation with computer programs able to carry out a
meaningful conversation. Chatbots -or artificial intelligence interacting with
humans - will be used increasingly often to serve customers online.
5G: Testing 1, 2, 3
2017 will be a year of trials - 5G trials, that is. This year, lots of them will
take place, all claiming to test 5G technology as a step towards 5G's commercial
launch. Some will focus on technology capabilities while others will focus on
system aspects for vertical eco-systems and new market opportunities offered by
5G verticals. These could fall within sectors such as health, automotive, and
energy.
"These trends will offer some very exciting technology developments in 2017.
We'll experience crucial progress within areas such as AI, IoT and 5G, and in
other areas, a possible change in direction as millennials may begin
experiencing social media fatigue. And underlying all of this should be the
awareness of ethical and regulatory considerations, which will be evermore
crucial in how we can experiment with- and apply these new technologies in our
increasingly digital lives," says Sandberg.
You can download the full Tech Trends 2017 brochure from Telenor Research here.
Press contact:
Hanne Knudsen, Telenor Group Communications
Hanne.knudsen(at)telenor.com
+4790804015
The high res infographic can be downloaded here.
Click here for a high res image of Bjørn Taale Sandberg.
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Telenor via GlobeNewswire
Unternehmensinformation / Kurzprofil:
Datum: 19.01.2017 - 08:00 Uhr
Sprache: Deutsch
News-ID 518617
Anzahl Zeichen: 4866
contact information:
Town:
OSLO
Kategorie:
Business News
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