Nokia unlocks value from telco data through new Analytics Services, expanded application of augmented intelligence
(Thomson Reuters ONE) -
Press Release
Analytics Services with Zero CAPEX analytics capabilities help operators unlock
value from Telco data
* Augmented intelligence improves first time resolution of network issues by
20-40 percent
* Crowd-sourced data and machine learning reduces dropped calls by up to 35
percent
3 October 2017
Espoo, Finland - Nokia expands its Analytics Services offering to unlock value
from telco data, enabling improved network issue resolution and fewer dropped
calls for operators. Powered by the Nokia AVA cognitive services platform, the
expanding Analytics Services offering takes advantage of billions of crowd-
sourced measurements, enriched through machine learning to provide forensic
analysis of network performance and actionable outputs. The new services draw on
Nokia Shannon Intelligence, which integrates augmented intelligence throughout
the company's end-to-end portfolio.
Nokia Analytics Services are multi-vendor capable, building on several key
features:
* Zero CAPEX commercial model delivers analytics solutions via Nokia AVA cloud
native platform, linking payment to results
* DevOps approach ensures bi-weekly content development 'sprints' to address
the fast pace of the IoT world
* Use case factory combines pre-packaged global use cases together with
locally developed content to create highly tailored solutions
* Nokia AVA Knowledge Library to re-use code and curate best practice based on
the experience of more than 30,000 Nokia services experts around the world
Nokia Analytics Services introduces six new use cases:
More agile and advanced methods are required to address the requirements of
increasingly dense, complex, and multi-layered networks on the path to 5G.
Mobility Analysis and Optimization reduces dropped calls by up to 35 percent
using crowd-sourced performance measurements and algorithms developed by Nokia
Bell Labs. Spectral Performance Management uses a similar approach to enable
more granular capacity planning.
Operators are evolving towards future artificial intelligence-driven network
operations. Cell Site Degradation Prediction can already predict service
degradations on cell sites up to seven days in advance through machine learning.
Similar Ticket Recognition uses deep-learning to find patterns in unstructured
data, and the Nokia MIKA digital assistant to guide engineers to the best
solutions to network issues, leading to a 20-40 percent improvement in first
time resolution.
Operators want near real-time insight into the quality of experience (QoE) that
subscribers receive. VoLTE Audio Gap Analysis boosts the experience for
subscribers using VoLTE by using machine learning and can be further enhanced by
Nokia's Wireless Network Guardian solution. Multiple sources of data are
correlated to rapidly identify issues that impact QoE. Predictive Video
Analytics provides insight on encrypted traffic and identifies bottlenecks that
impact the delivery of video services. Furthermore, Nokia Bells Labs modeling is
used to quantify the link between video QoE and underlying business drivers such
as churn, and net promoter score.
Sheryl Kingstone, research director, 451 Research: "The business potential of
analytics is yet to be tapped fully by the telco industry. Telecom operators
often require help to unlock the value of data, through targeted and actionable
insights. Nokia is helping operators through the stormy waters with analytics
expertise to improve customer experiences, reduce churn, and identify new
revenue sources."
Dennis Lorenzin, head of Network Planning and Optimization, Global Services,
Nokia said: "Our analytics services help to cope with the complexity of today's
networks. We at Nokia provide insights to improve network availability and
quality. We can augment human intelligence to improve efficiency and reduce the
cost of operations. In addition, we can provide deeper insights to improve
quality of experience based on subscriber, device and application usage
patterns."
Nokia Shannon Intelligence is the knowledge system infused in Nokia's next
generation devices, machines and networks to extrapolate data trends that aid in
machine and human decision making. This includes predictive and cognitive
techniques across Nokia's analytics suite and extensive cloud technologies,
combined with other technologies to enable complete digital transformation. Bell
Labs, the renowned research and development engine of Nokia, is an expert in
augmented intelligence.
Resources
* Web page: Nokia analytics services offering
* Web page: Nokia AVA cognitive services platform
* Web page: Multi-purpose Intuitive Knowledge Assistant (MIKA)
Connect with Nokia
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About Nokia
We create the technology to connect the world. Powered by the research and
innovation of Nokia Bell Labs, we serve communications service providers,
governments, large enterprises and consumers, with the industry's most complete,
end-to-end portfolio of products, services and licensing.
From the enabling infrastructure for 5G and the Internet of Things, to emerging
applications in virtual reality and digital health, we are shaping the future of
technology to transform the human experience. nokia.com
Media Inquiries
Nokia
Communications
Phone: +358 10 448 4900
Email: press.services(at)nokia.com
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: NOKIA via GlobeNewswire
Unternehmensinformation / Kurzprofil:
Datum: 03.10.2017 - 08:00 Uhr
Sprache: Deutsch
News-ID 562183
Anzahl Zeichen: 6635
contact information:
Town:
Espoo
Kategorie:
Business News
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