Aviva Leverages Appian to Deliver on Digital Transformation Initiatives
(Thomson Reuters ONE) -
With the Appian Platform, Aviva is Anchoring Around the Customer, Removing
Complexities and Streamlining Operations
RESTON, Va., Oct. 24, 2017 (GLOBE NEWSWIRE) -- Appian (NASDAQ:APPN) today
announced Aviva, the UK's largest insurer and one of Europe's leading providers
of life and general insurance, has deployed Appian's low-code platform to
execute on its global digital transformation journey. Putting the customer first
helps with Aviva's aim to deliver an unparalleled customer experience. Embedded
in three key business units, Appian is helping to transform the way Aviva
manages 'Life and Pensions,' 'General Insurance,' and 'Accident and Health.'
Aviva has created more than 10 enterprise-grade applications on the Appian
platform with a focus on automating processes, streamlining back office
operations and creating a single customer view - decreasing operating costs as a
result. The company has also digitized pension operations, modernized new
product introduction and renewal of A&H products, and modernized underwriting in
general insurance.
"Appian was selected as our global partner to support automation as part of our
digital transformation," said Paula Whitwell-Lumsden, UKI Operations Strategy &
Transformation Director at Aviva. "We are committed to providing our customers
with the best experience possible and Appian allows us to create agile and
scalable business applications to better meet customer demands. Appian has
helped us not only to streamline current operations but also provide seamless
integration with new technologies. This offers Aviva a true competitive
advantage within the insurance industry."
Key benefits of Aviva transformation using the Appian Low-Code Enterprise
Platform
* Unified Legacy Systems: Appian enables Aviva to bring together data about a
customer from many policies, systems and databases enabling a faster and
more accurate service.
* Enhanced Customer Journey: With 33 million customers in 16 countries, Aviva
is focused on providing the best customer experience possible by
streamlining and automating processes, as well as creating a single customer
view with Appian Records.
"Aviva's visionary approach to digital transformation takes full advantage of
Appian's simple yet powerful low code platform to put the customer at the center
of everything they do," said Mike Beckley, Chief Technology Officer, Appian.
"Appian's unique Records virtual data architecture creates a 360 degree view of
the customer while Appian's scalable process and rules engines combine to
intelligently automate millions of transactions. Using our platform, Aviva
experienced 40% efficiency gains with improved customer satisfaction in months,
not years."
The Appian Platform leverages low-code technology to help businesses quickly
expand innovative ideas into full-scale enterprise grade applications.
Additional benefits include faster time-to-market, instant mobility, native
cloud architecture, increased productivity, cost savings, incremental revenue,
and improved customer engagement. From automating manual tasks to creating
sophisticated enterprise applications that affect the bottom line, the Appian
Platform can serve as a vital component of a company's digital transformation
strategy.
For more information on Appian, click here.
About Appian
Appian provides a leading low-code software development platform that enables
organizations to rapidly develop powerful and unique applications. The
applications created on Appian's platform help companies drive digital
transformation and competitive differentiation. For more information,
visit http://www.appian.com.
For Information Contact
Nicole Greggs - Director, Media Relations
+1 703.260.7868 - nicole.greggs(at)appian.com
This announcement is distributed by Nasdaq Corporate Solutions on behalf of Nasdaq Corporate Solutions clients.
The issuer of this announcement warrants that they are solely responsible for the content, accuracy and originality of the information contained therein.
Source: Appian Corporation via GlobeNewswire
Unternehmensinformation / Kurzprofil:
Datum: 24.10.2017 - 13:00 Uhr
Sprache: Deutsch
News-ID 565000
Anzahl Zeichen: 4614
contact information:
Town:
Reston, VA
Kategorie:
Business News
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"Aviva Leverages Appian to Deliver on Digital Transformation Initiatives"
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