Leading Analyst Report Scores(i) Longview Solutions #1 for Overall Ease of Use Based on User Survey
(firmenpresse) - TORONTO, ONTARIO -- (Marketwire) -- 09/07/11 -- Longview Solutions, a leading provider of corporate performance management (CPM) and tax reporting software, announced today that it has received the #1 score(i) for overall ease of use among CPM vendors in a recent report published by Gartner entitled "CPM Suites User Survey 2011: Customers Rate Their Corporate Performance Management Vendors(1)".
Based on end user responses collected as part of the annual Gartner Magic Quadrant for CPM Suites, the report evaluated vendors across four key areas of customer satisfaction: Overall Satisfaction; Implementation of their CPM system; Sales and Support; and Business Benefits.
Megavendors not the best option
The vendors that participated in the Survey can be categorized into four key groups: mega-vendors; pure-play vendors; Software-as-a-Service (SaaS); and mid-sized customer vendors. The report recommends that organizations that are evaluating CPM vendors not "automatically assume that buying a CPM solution from a megavendor is the best or only choice. Also evaluate pure-play suppliers, and pick the vendor that best suits your needs for functionality, business benefits and total cost of ownership."
"Longview prides itself on the exceptional customer service that we provide to our client base," said John Power, President of Longview Solutions. "Therefore it is very rewarding to receive such high ratings from our customers across all the categories evaluated in the report. At Longview, we believe that customer satisfaction is critical to the success of any client initiative, and as this report illustrates, is one of our true differentiators."
About Longview Solutions
Longview Solutions provides and that leading companies such as Trustmark, Time Warner, Home Depot, Eaton, Welch's, and Integrys use to drive performance with speed, visibility and financial integrity. Since 1994, many of the world's most respected companies have been using Longview to create a single repository of financial truth from which all, or any one of the following key financial processes can be performed: , , Modeling, , , , , , , , and . Longview is an Exact company headquartered in Toronto, Canada with additional offices in Philadelphia, Chicago (USA) and London (UK). For more information please visit .
A complimentary copy of the report can be downloaded at .
(i) Rating is average of respondents' overall aggregate score by vendor. The Overall Satisfaction Versus Business Benefits chart represents customer perceptions, not Gartner's opinion. The chart may feature vendors that in Gartner's opinion don't deliver the benefits described (N=213).
(1) Gartner, Inc. "CPM Suites User Survey 2011: Customers Rate Their Corporate Performance Management Vendors" by N. Chandler, August 9, 2011
Contacts:
North America: Longview Solutions
Jennifer Bentley
905-513-5210
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Datum: 07.09.2011 - 13:00 Uhr
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