One-Stop TEM and WMM Solution Sets TeleManagement Technologies Apart From the Competition in Annual Assessment Measuring Customer Satisfaction
(firmenpresse) - WALNUT CREEK, CA -- (Marketwire) -- 09/22/11 -- According to AOTMP's latest State of the Industry Series Report, entitled "Enterprise Satisfaction of 16 Fixed and Mobile Management Activities," TeleManagement Technologies Inc. (TTI) is the highest rated telecom industry supplier with an integrated solution for managing both fixed and mobile telecom expenses.
Serving as the essential guide for enterprise customers, suppliers and venture firms in the telecom expense management (TEM) and wireless mobility management (WMM) fields, the report identifies the top suppliers based as on their clients' satisfaction across 16 specific fixed and mobile telecom management services. Executive leadership, telecom operations staff and financial professionals from Fortune 1000 Enterprises, Forbes America's Largest Private Companies, and 1000+ Mid-Market Enterprises participated in the research assessment.
"Our research takes client satisfaction ratings and rankings down to each particular activity being performed," says Timothy C. Colwell, senior vice president of global information management at AOTMP. "These results show that TeleManagement Technologies, Inc. pays attention to its customers' needs with regard to both fixed and mobile services."
TTI was the only TEM/WMM supplier ranked among the Top 5 throughout the report in both fixed and mobile services. Aggregated results across all criteria and responses rank TTI in first place for fixed (TEM) services and fourth for mobile.
"The results in this report are a testament that TeleManagement Technologies is a customer-centric company that listens to its day-to-day users and advisors to provide stellar software, service and support," said Charles Coakley, vice president of sales and marketing at TTI. "Our solution consolidates both fixed and mobile services into one system which just keeps things simple and that's our focus -- quality, efficient and affordable enterprise solutions."
To participate in AOTMP's latest Rate Your Supplier performance assessment, measuring TEM and WMM suppliers on overall performance, .
TeleManagement Technologies Incorporated (TTI) provides telemanagement software solutions designed to effectively and efficiently track, integrate, manage and protect an organization's information technology resources. Since 1987, TTI has been designing software products that provide a better solution to managing corporate technology, inventory, expenses and services. For more information, visit .
AOTMP, an information services company, is a leading authority on driving efficiency and performance into enterprise fixed and mobile telecom environments. Working hand-in-hand with both enterprises and industry suppliers, AOTMP leverages information to drive results. Organizations seeking to reach peak performance turn to AOTMP's industry thought leaders, global knowledge, proprietary performance index, certification programs, and unparalleled benchmarking data for a complete environment management approach. For more information, visit .
Contact:
Charles Coakley
Vice President of Sales & Marketing
925.946.4662
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Datum: 22.09.2011 - 12:00 Uhr
Sprache: Deutsch
News-ID 68561
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WALNUT CREEK, CA
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