Hold-Free Networks Wins Title of "CTIA 2011 Hottest in Show"
Show Attendees Viewed Submissions Onsite and Voted for Their Favorite via Text Message
(firmenpresse) - SAN DIEGO, CA -- (Marketwire) -- 10/13/11 -- Hold-Free Networks, the leading provider of Web 2.0 customer service solutions, today announced it received the CTIA Hot for the Holidays Award in the "Hottest in Show" competition. The third annual Hot for the Holidays Awards honored the most innovative, functional, creative and cutting-edge mobile consumer products and applications. Winners were announced on October 12 at CTIA ENTERPRISE & APPLICATIONS™ 2011 at the San Diego Convention Center.
"On behalf of CTIA, we congratulate Hold-Free Networks on winning Hottest in Show at this year's Hot for the Holidays Showcase," said Robert Mesirow, vice president and show director, CTIA. "Hold-Free is sure to be a hit this holiday season."
Hold-Free Networks is putting an end to the familiar customer service frustration of searching for a Toll Free number to dial, navigating through confusing touch tone menus, repeatedly entering account data, and then waiting on hold for assistance. This is replaced by an experience in which the consumer presses a couple of buttons on a Smartphone application -- and then receives a call from an agent who already knows the consumer's name and reason for requesting support.
"We are honored to win Hottest in Show 2011," said Hold-Free Networks CEO Lance Fried. "This award is particularly gratifying since it represents the voice of the thousands of people who attended CTIA Enterprise & Applications this week. The enterprises that utilize Hold-Free are going to make the shopping experience more enjoyable this holiday season -- allowing all of us to spend less time on hold listening to Christmas music, and more time with family and friends."
For more information on the CTIA 2011 Hot for the Holidays Awards program and showcase at CTIA ENTERPRISE & APPLICATIONS, visit .
CTIA-The Wireless Association® is an international organization representing the wireless communications industry. Membership in the association includes wireless carriers and their suppliers, as well as providers and manufacturers of wireless data services and products. CTIA advocates on behalf of its members at all levels of government. The association also coordinates the industry's voluntary best practices and initiatives, and sponsors the industry's leading wireless tradeshows. CTIA was founded in 1984 and is based in Washington, DC. Visit .
Hold-Free Networks was founded in 2009 to redefine the modern customer service experience. Headquartered in San Diego, California, Hold-Free's management team has over 150 years of combined experience in the contact center industry. The company is a member of the prestigious CommNexus Incubator Program. To learn more about Hold-Free Networks, visit .
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Datum: 13.10.2011 - 22:00 Uhr
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