Bombardier Doubles Number of Regional Support Office Locations for Business Aircraft Customers
(Thomson Reuters ONE) -
Three more business aircraft RSO locations now operational in Singapore; São
Paolo, Brazil; and Sydney, Australia
MONTREAL, QUEBEC--(Marketwire - December 16, 2011) - Bombardier announced today
that it has opened new business aircraft Regional Support Offices (RSOs) in
Singapore and Sao Paulo, Brazil. It has also expanded capabilities at its
Sydney, Australia, commercial aircraft RSO to include business aircraft.
Bombardier currently has more field service and support staff than any other
Original Equipment Manufacturer (OEM) worldwide.
The new offices are now operational and serving the growing number of Bombardier
business aircraft customers in the Asia-Pacific and Latin America regions.
"Asia-Pacific and Latin America are critically important regions for Bombardier.
These RSOs bring together the experience and expertise of our product support
specialists right in our customers' backyards," said Andy Nureddin, Vice
President, Customer Services and Support, Bombardier Business Aircraft. "These
timely additions to our overall network mean our customers can further count on
local support to resolve issues, manage risks closely and strengthen the overall
relationship with our company and our products."
The new RSOs are service hubs staffed by a combination of Field Service
Representatives (FSRs), Customer Service Account Managers (CSAMs), Customer
Liaison Pilots and an RSO Manager.
The network's expansion is part of the company's accelerated drive to be closer
to customers, improve response time and build stronger relationships around the
globe. Since 2007, RSOs were opened supporting commercial aircraft in Tokyo,
Japan; Sydney, Australia; Shanghai, China and Munich, Germany. Recently,
Bombardier opened RSOs for business aircraft in Dubai, United Arab Emirates and
Hong Kong, China as well as a first RSO serving both business and commercial
aircraft customers in Mumbai, India.
About Bombardier
A world-leading manufacturer of innovative transportation solutions, from
commercial aircraft and business jets to rail transportation equipment, systems
and services, Bombardier Inc. is a global corporation headquartered in Canada.
Its revenues for the fiscal year ended January 31, 2011, were $17.9 billion, and
its shares are traded on the Toronto Stock Exchange (BBD). Bombardier is listed
as an index component to the Dow Jones Sustainability World and North America
indexes. News and information are available at www.bombardier.com or follow us
on Twitter (at)Bombardier.
Note to editors
Follow (at)Bombardier_Aero on Twitter to receive the latest news and updates from
Bombardier Aerospace.
Bombardier is a trade-mark of Bombardier Inc. or its subsidiaries
Contacts:
Christina Peikert
Bombardier Aerospace
+1-514-855-7813
www.bombardier.com
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Source: Bombardier Aerospace via Thomson Reuters ONE
[HUG#1572193]
Unternehmensinformation / Kurzprofil:
Datum: 16.12.2011 - 20:56 Uhr
Sprache: Deutsch
News-ID 98079
Anzahl Zeichen: 3695
contact information:
Town:
Montréal, Québec
Kategorie:
Business News
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